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FAS9000 SP status degraded after reboot

  1. Last updated
    Jul 16, 2024
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Category:
ontap-9
Specialty:
hw
Last Updated:
7/16/2024, 6:45:14 PM

Applies to

  • ONTAP 9
  • FAS9000

Issue

  • After a reboot, one of the nodes reports the SP status as degraded:
 
cluster1::*> system service-processor show
Node          Type Status      Configured   Version   IP Address
------------- ---- ----------- ------------ --------- -------------------------
cluster1-03   SP   online      true         4.11      10.152.118.255
cluster1-04   SP   degraded    true         4.11      10.152.118.254
 
  • When looking sysconfig -a, we see the SP degraded, as well as no network configuration present:
 
    Service Processor           Status: Degraded
                                  IPMI: ok
                                   PKT: failed
        Firmware Version:   4.11
        Mgmt MAC Address:   00:A0:98:C1:F7:C4
        Ethernet Link:      unknown
        Using DHCP:         yes
    IPv4 configuration:
        IP Address:         unknown
        Netmask:            unknown
        Gateway:            unknown
 
  • An EMS alert is also raised for "SPNotConfiguredAlert":
 
[cluster1-04: nphmd: hm.alert.raised:alert]: Alert Id = SPNotConfiguredAlert , Alerting Resource = SP Config raised by monitor controller

 

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