Skip to main content
NetApp Knowledge Base

Disk detected in sysconfig-a but FAILED in sysconfig-r after replacement

Views:
846
Visibility:
Public
Votes:
0
Category:
disk-drives
Specialty:
hw
Last Updated:

Applies to

  • Data ONTAP 8 7-Mode
  • Disk Qualification Package (DQP)

Issue

  • Disk failed and replaced. Listed in sysconfig -a output. Example:     

3.14: NETAPP   X318_HARHE08TA07 NA00 7486.1GB 520B/sect (VKJ1M9PX)

  • The replaced disk is listed as spare and not replaced in the RAID group. Example:

Pool0 spare disks
    RAID Disk   Device      HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
    ---------   ------      ------------- ---- ---- ---- ----- --------------    --------------
    spare       0b.03.14    0b    3   14  SA:B   0   SAS 15000 7486157/15331651072 7501160/15362376264

Aggregate aggr4 (online, raid_dp, degraded) (block checksums)
    Plex /aggr4/plex0 (online, normal, active)
        RAID group /aggr4/plex0/rg0 (normal, block checksums)
        RAID group /aggr4/plex0/rg1 (degraded, block checksums)
            RAID Disk Device      HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
            --------- ------      ------------- ---- ---- ---- ----- --------------    --------------
            ...
            parity    0b.03.13    0b    3   13  SA:B   0  FSAS  7200 7486157/15331651072 7501160/15362376264
            data      FAILED            N/A                        7486157/ -
            data      0b.03.15    0b    3   15  SA:B   0  FSAS  7200 7486157/15331651072 
            ...

  • The DQP is outdated or not installed. Example:

Disk Qualification Package Details:
    Package Date:  Unable to load any package (Package version not supported)
    Header Information
        FileName   = N/A
        FileVersion = N/A
        DriveRecordCount = N/A
        AliasRecordCount = N/A
        DeviceRecordCount = N/A
        SystemRecordCount = N/A

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.