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AutoSupport HA Group Notification "DISK FAILED" WARNING

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disk-drives
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hw
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Applies to

  • NetApp AFF and FAS systems
  • Data ONTAP 8.x
  • Data ONTAP 9.x

Issue

Auto Support reports hardware fault on single or multiple disks on the filer.

Example error codes seen:

An additional Disk 1a.17.13 Shelf 17 Bay 13 [NETAPP X412_S15K7560A15 NA08] S/N [Disk_Serial_number] has been reported for this system.
An Initial ASUP Disk 1a.12.5 Shelf 12 Bay 5 [NETAPP X412_S15K7560A15 NA08] S/N [Disk_Serial_number] has been reported for this system.

 
Please see Additional Information for more details

 

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