DS4246 disk shelf status non-critical condition

Applies to

DS4246

Issue

Both the HA nodes are indicating non-critical condition for DS4246 disk shelf.

1. EMS log indicates Power supply 3: normal status for non-existing PSU.
2. ENVIRONMENT STATUS indicates _NO_PSN_PRESENT_ for non-existing PSU.
3. STORAGE SHOW FAULT indicates OK status for non-existing PSU.
4. ENVIRONMENT STATUS shows number for empty shelf bay 16.
5. STORAGE SHOW FAULT indicates NONCRITICAL status for empty shelf bay 16.

 

<EMS>
 

Mon Jun 21 07:11:51 KST [EMR:ses.status.psInfo:info]: DS4246 (S/N xxxxxxxxxxxxxxx) shelf 3 on channel 0a power supply information for Power supply 3: normal status.
Mon Jun 21 07:11:51 KST [PACS:ses.status.psInfo:info]: DS4246 (S/N xxxxxxxxxxxxxxx) shelf 3 on channel 0b power supply information for Power supply 3: normal status.

 

<ENVIRONMENT STATUS>

Channel: 0a
Shelf: 3
SES device path: local access: 0a.03.99
Module type: IOM6; monitoring is active
Shelf status: non-critical  condition
SES Configuration, shelf 3:
logical identifier=0x500a0980083d0635
vendor identification=NETAPP
product identification=DS4246
product revision level=0191
Vendor-specific information:
Product Serial Number: xxxxxxxxxxxxxxx
…
Power Supply installed element list: 1, 3, 4; with error: none
Power Supply information by element:
 [1] Serial number: xxxxxxxxxxxxxxx  Part number: 114-00087+G0
Type: 9E
Firmware version: 0208  Swaps: 0
 [2] Serial number: <N/A>  Part number: <N/A>
Type: <N/A>
Firmware version: <N/A>  Swaps: 0
 [3] Serial number: NO_PSN_PRESENT_  Part number: PPP-PPPPP+XX  
Type: 00
Firmware version: 0000  Swaps: 0
 [4] Serial number: xxxxxxxxxxxxxxx  Part number: 114-00087+G0
Type: 9E
Firmware version: 0208  Swaps: 0
...
Shelf mapping (shelf-assigned addresses) for channel 0a:
Shelf   0:  23  22  21  20  19  18  17  16  15  14  13  12  11  10   9   8   7   6   5   4   3   2   1   0
Shelf   1:  23  22  21  20  19  18  17  16  15  14  13  12  11  10   9   8   7   6   5   4   3   2   1   0
Shelf   2:  23  22  21  20  19  18  17  16  15  14  13  12  11  10   9   8   7   6   5   4   3   2   1   0
Shelf   3: XXX XXX XXX XXX XXX XXX XXX  16 XXX XXX XXX  12  11  10   9   8   7   6   5   4   3   2   1   0  
Shelf   4: XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX  12  11  10   9   8   7   6   5   4   3   2   1   0

 

<STORAGE SHOW FAULT>

Disk Elements:
Element Status                  Status Bytes  Status Descriptions
…
11 [Bay 11]: OK                01,0B,00,00
12 [Bay 12]: OK                01,0C,00,00
13 [Bay 13]: NOT INSTALLED     05,0D,00,00
14 [Bay 14]: NOT INSTALLED     05,0E,00,00
15 [Bay 15]: NOT INSTALLED     05,0F,00,00
16 [Bay 16]: NONCRITICAL       03,10,00,00
17 [Bay 17]: NOT INSTALLED     05,11,00,00
18 [Bay 18]: NOT INSTALLED     05,12,00,00
19 [Bay 19]: NOT INSTALLED     05,13,00,00
20 [Bay 20]: NOT INSTALLED     05,14,00,00
21 [Bay 21]: NOT INSTALLED     05,15,00,00
22 [Bay 22]: NOT INSTALLED     05,16,00,00
23 [Bay 23]: NOT INSTALLED     05,17,00,00

Power Supplies:
Element Status         Status Bytes  Status Descriptions
1: OK                01,00,00,A0   RQSTED ON
2: NOT INSTALLED     05,00,00,20
3: OK                01,00,00,A0   RQSTED ON
4: OK                01,00,00,A0   RQSTED ON