Skip to main content
NetApp Knowledge Base

DS4246 disk shelf status non-critical condition

Views:
1,499
Visibility:
Public
Votes:
26
Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

DS4246

Issue

Both the HA nodes are indicating non-critical condition for DS4246 disk shelf.

  1. EMS log indicates Power supply 3: normal status for non-existing PSU.
  2. ENVIRONMENT STATUS indicates _NO_PSN_PRESENT_ for non-existing PSU.
  3. STORAGE SHOW FAULT indicates OK status for non-existing PSU.
  4. ENVIRONMENT STATUS shows number for empty shelf bay 16.
  5. STORAGE SHOW FAULT indicates NONCRITICAL status for empty shelf bay 16.

 

<EMS>
 

Mon Jun 21 07:11:51 KST [EMR:ses.status.psInfo:info]: DS4246 (S/N xxxxxxxxxxxxxxx) shelf 3 on channel 0a power supply information for Power supply 3: normal status.
Mon Jun 21 07:11:51 KST [PACS:ses.status.psInfo:info]: DS4246 (S/N xxxxxxxxxxxxxxx) shelf 3 on channel 0b power supply information for Power supply 3: normal status.

 

<ENVIRONMENT STATUS>


Channel: 0a
Shelf: 3
SES device path: local access: 0a.03.99
Module type: IOM6; monitoring is active
Shelf status: non-critical  condition
SES Configuration, shelf 3:
logical identifier=0x500a0980083d0635
vendor identification=NETAPP
product identification=DS4246
product revision level=0191
Vendor-specific information:
Product Serial Number: xxxxxxxxxxxxxxx

Power Supply installed element list: 1, 3, 4; with error: none
Power Supply information by element:
 [1] Serial number: xxxxxxxxxxxxxxx  Part number: 114-00087+G0
Type: 9E
Firmware version: 0208  Swaps: 0
 [2] Serial number: <N/A>  Part number: <N/A>
Type: <N/A>
Firmware version: <N/A>  Swaps: 0
 [3] Serial number: NO_PSN_PRESENT_  Part number: PPP-PPPPP+XX  
Type: 00
Firmware version: 0000  Swaps: 0
 [4] Serial number: xxxxxxxxxxxxxxx  Part number: 114-00087+G0
Type: 9E
Firmware version: 0208  Swaps: 0
...
Shelf mapping (shelf-assigned addresses) for channel 0a:
Shelf   0:  23  22  21  20  19  18  17  16  15  14  13  12  11  10   9   8   7   6   5   4   3   2   1   0
Shelf   1:  23  22  21  20  19  18  17  16  15  14  13  12  11  10   9   8   7   6   5   4   3   2   1   0
Shelf   2:  23  22  21  20  19  18  17  16  15  14  13  12  11  10   9   8   7   6   5   4   3   2   1   0
Shelf   3: XXX XXX XXX XXX XXX XXX XXX  16 XXX XXX XXX  12  11  10   9   8   7   6   5   4   3   2   1   0  
Shelf   4: XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX  12  11  10   9   8   7   6   5   4   3   2   1   0

 

<STORAGE SHOW FAULT>


Disk Elements:
Element Status                  Status Bytes  Status Descriptions

11 [Bay 11]: OK                01,0B,00,00
12 [Bay 12]: OK                01,0C,00,00
13 [Bay 13]: NOT INSTALLED     05,0D,00,00
14 [Bay 14]: NOT INSTALLED     05,0E,00,00
15 [Bay 15]: NOT INSTALLED     05,0F,00,00
16 [Bay 16]: NONCRITICAL       03,10,00,00
17 [Bay 17]: NOT INSTALLED     05,11,00,00
18 [Bay 18]: NOT INSTALLED     05,12,00,00
19 [Bay 19]: NOT INSTALLED     05,13,00,00
20 [Bay 20]: NOT INSTALLED     05,14,00,00
21 [Bay 21]: NOT INSTALLED     05,15,00,00
22 [Bay 22]: NOT INSTALLED     05,16,00,00
23 [Bay 23]: NOT INSTALLED     05,17,00,00

Power Supplies:
Element Status         Status Bytes  Status Descriptions
1: OK                01,00,00,A0   RQSTED ON
2: NOT INSTALLED     05,00,00,20
3: OK                01,00,00,A0   RQSTED ON
4: OK                01,00,00,A0   RQSTED ON

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • Was this article helpful?