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DS224 shelf reports a temperature warning for Temperature Sensor 1

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Applies to

DS224C

Issue

  • A shelf reports over-temperature
  • EMS Logs report:

[ses.status.temperatureWarning:alert]: DS224-12 (S/N ****) shelf 11 on channel 9c temperature warning for Temperature sensor 1: non-critical status; overtemperature warning. Current temperature: 52 C (125 F). This module is on the front of the shelf on the left, on the OPS panel.
[statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 9b. Check fans, power supplies, disks, and temperature sensors.
[statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 9b. Check fans, power supplies, disks, and temperature sensors.

  • ENVIRONMENT log:

Channel: 9b
Shelf: 11
SES device path: local access: 9c.11.99
Module type: IOM12B; monitoring is active
Shelf status: non-critical  condition
SES Configuration, shelf 11:
 vendor identification=NETAPP
 product identification=DS224-12
 product revision level=0130
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11; with error: 1
        Shelf temperatures by element:
          [1] 52 C (125 F) (ambient) Overtemperature warning!
          [2] 27 C (80 F)  Normal temperature range
          [3] 27 C (80 F)  Normal temperature range
          [4] 28 C (82 F)  Normal temperature range
          [5] 28 C (82 F)  Normal temperature range
          [6] 28 C (82 F)  Normal temperature range
          [7] 46 C (114 F)  Normal temperature range
          [8] 29 C (84 F)  Normal temperature range
          [9] 49 C (120 F)  Normal temperature range
          [10] 32 C (89 F)  Normal temperature range
          [11] 34 C (93 F)  Normal temperature range
        Temperature thresholds by element:
          [1] High critical: 52 C (125 F); high warning: 47 C (116 F)
              Low critical:  0 C (32 F); low warning:  5 C (41 F)
          [2] High critical: 60 C (140 F); high warning: 55 C (131 F)
              Low critical:  0 C (32 F); low warning:  5 C (41 F)
          [3] High critical: 60 C (140 F); high warning: 55 C (131 F)


Enclosure Status: non-critical
Channel: 9b
Shelf: 11
Shelf Type: DS224-12
Product Serial Number: ****
Module Type: IOM12B
Temperature Sensors:
Element Status         Status Bytes  Status Descriptions
  1: NONCRITICAL       03,00,48,04   OT WARNING
  2: OK                01,00,2F,00
  3: OK                01,00,2F,00
  4: OK                01,00,30,00
  5: OK                01,00,30,00
  6: OK                01,00,30,00
  7: OK                01,00,42,00
  8: OK                01,00,31,00
  9: OK                01,00,45,00

 
  • Performing an SP reboot, the error does not disappear.
  • Checking the temperature near the OPS panel of Shelf, there is no abnormal temperature rise.

 

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