Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 8 results
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Alert_LED_turned_ON_a_Shelf_without_any_other_observed_fault_or_DC_UNDER_VOLTAGE_messages
      Disk Shelf reports error message DC UNDER VOLTAGE, the LED is ON without any other indicating LED, or any failure message. Depending on the version of Data ONTAP the system behaviour is different. DC ...Disk Shelf reports error message DC UNDER VOLTAGE, the LED is ON without any other indicating LED, or any failure message. Depending on the version of Data ONTAP the system behaviour is different. DC Undervoltage No errors reported in EMS DC Undervoltage EMS report every 6 hrs The storage show fault output will indicate 'No faults found in storage subsystem'. However, the "storage show fault –v" will display the following status: 1: OK 01,00,04,A0 DC UNDER VOLTAGE, RQSTED ON
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/DS4246_disk_shelf_status_non-critical_condition
      Mon Jun 21 07:11:51 KST [EMR:ses.status.psInfo:info]: DS4246 (S/N xxxxxxxxxxxxxxx) shelf 3 on channel 0a power supply information for Power supply 3: normal status. Mon Jun 21 07:11:51 KST [PACS:ses.s...Mon Jun 21 07:11:51 KST [EMR:ses.status.psInfo:info]: DS4246 (S/N xxxxxxxxxxxxxxx) shelf 3 on channel 0a power supply information for Power supply 3: normal status. Mon Jun 21 07:11:51 KST [PACS:ses.status.psInfo:info]: DS4246 (S/N xxxxxxxxxxxxxxx) shelf 3 on channel 0b power supply information for Power supply 3: normal status. Shelf 3: XXX XXX XXX XXX XXX XXX XXX 16 XXX XXX XXX 12 11 10 9 8 7 6 5 4 3 2 1 0 Shelf 4: XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX 12 11 10 9 8 7 6 5 4 3 2 1 0
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Disk_shelf_DS2246_is_reporting_UNDER_TEMPERATURE_UT_warning_alerts
      Disk shelf DS2246 reports UT WARNING alerts and after a while the warning gets auto corrected. [FAS-01: statd: monitor.shelf.warning:warning]: Fault reported on disk storage shelf attached to channel ...Disk shelf DS2246 reports UT WARNING alerts and after a while the warning gets auto corrected. [FAS-01: statd: monitor.shelf.warning:warning]: Fault reported on disk storage shelf attached to channel 0a. [FAS-01: monitor.shelf.fault.ok:info]: Fault previously reported on disk storage shelf attached to channel 0a has been corrected. Though the temperature in the Data Center is normal, the warning is generated daily and goes back to normal state after some time.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Recurring_self_recovering_SHELF_FAULT_alerts_on_a_DS212C_disk_shelf
      Sat Aug 15 00:04:39 GMT [node-1: dsa_worker0: ses.status.ModuleError:alert]: DS212-12 (S/N SHJHU123456789) shelf 20 on channel 2b SAS expander error for SAS shelf electronics 1: critical status. Sat A...Sat Aug 15 00:04:39 GMT [node-1: dsa_worker0: ses.status.ModuleError:alert]: DS212-12 (S/N SHJHU123456789) shelf 20 on channel 2b SAS expander error for SAS shelf electronics 1: critical status. Sat Aug 15 00:04:39 GMT [node-1: dsa_worker0: ses.status.ModuleError:alert]: DS212-12 (S/N SHJHU123456789) shelf 20 on channel 2b SAS expander error for SAS shelf electronics 2: critical status.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/What_are_the_best_practices_for_relocating_your_ONTAP_cluster
      Estimate the amount of downtime needed for your staff to perform the work required. Have a minimum of 3 people available for the movement and unpacking of the nodes. It is recommended that the crates ...Estimate the amount of downtime needed for your staff to perform the work required. Have a minimum of 3 people available for the movement and unpacking of the nodes. It is recommended that the crates that were used for shipping the nodes to the site be used for repacking of the nodes for movement. Will changing the physical location of a storage system cause any issues with the warranty or maintenance for the asset?
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Disk_shelf_reports_the_critical_warning_non_critical_status_Backplane_VPD_SEEROM_corrupt_or_unreadable
      Disk shelf reports SES status warning, ‘Backplane VPD SEEROM corrupt or unreadable’. This issue can be resolved by opening a support case with NetApp Technical Support or upgrade to IOM firmware versi...Disk shelf reports SES status warning, ‘Backplane VPD SEEROM corrupt or unreadable’. This issue can be resolved by opening a support case with NetApp Technical Support or upgrade to IOM firmware versions which have a fix for this issue.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_do_shelf_product_IDs_and_modules_in_ONTAP_map_to_a_model_of_a_shelf_or_storage_system_with_embedded_storage
      Shelf models and storage systems with embedded storage (which are also considered shelves from a storage perspective) are uniquely identified in ONTAP by examining both the shelf product ID and the sh...Shelf models and storage systems with embedded storage (which are also considered shelves from a storage perspective) are uniquely identified in ONTAP by examining both the shelf product ID and the shelf module, together. A specific shelf product ID and shelf module combination can be mapped to a model of a shelf or a storage system with embedded storage. The following is a list of AFF or FAS storage systems with embedded storage, as they would be reported from a storage perspective in ONTAP:
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Shelf_module_fault_error_due_to_Reference_Clock_Failure
      Shelf IOM hardware fault due to: reference clock failure. Wed Apr 20 21:56:35 EDT [Netapp-08: dsa_worker2: ses.status.ModuleError:critical]: DS4486 (S/N SHABC1234000789) shelf 2 on channel 0a SAS expa...Shelf IOM hardware fault due to: reference clock failure. Wed Apr 20 21:56:35 EDT [Netapp-08: dsa_worker2: ses.status.ModuleError:critical]: DS4486 (S/N SHABC1234000789) shelf 2 on channel 0a SAS expander error for SAS shelf electronics 1: critical status; Reference Clock Failure. This module is on the rear of the shelf at the top center, on shelf module A. Wed Apr 20 21:56:44 EDT [Netapp-08: statd: monitor.shelf.fault:critical]: Fault reported on disk storage shelf attached to channel 0a.