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CFBMC-6191: AFF A900, ASA A900, FAS9500: BMC reboots unexpectedly

  1. Last updated
    Mar 22, 2025
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Category:
ontap-9
Specialty:
hw
Last Updated:
3/22/2025, 7:05:12 PM

Issue

  • ICMP ping to BMC IP address fails
  • BMC is unresponsive and reboots with the following observed events
  • EMS:

[sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
[sp.heartbeat.resumed:info]: Received IPMI heartbeat from the Service Processor (SP).
  • SP-LATEST-SYSTEM-EVENT-LOG:

[BMC.critical]: SFPGA: Loaded Primary image
[BMC.notice]: eMMC SLC: 0%- 10% device life time used
[BMC.notice]: eMMC MLC: 0%- 10% device life time used
[BMC.notice]: eMMC Pre EOL: Normal
[BMC.notice]: Running primary version XX

 

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