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    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-Issues/CFBMC-6191
      Issue ICMP ping to BMC IP address fails BMC is unresponsive and reboots with the following observed events EMS: [sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Proces...Issue ICMP ping to BMC IP address fails BMC is unresponsive and reboots with the following observed events EMS: [sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds. [sp.heartbeat.resumed:info]: Received IPMI heartbeat from the Service Processor (SP).