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    • https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/After_upgrade_no_longer_able_to_access_Windows_users_and_groups_in_OCSM
      Applies to OnCommand System Manager (OCSM) 9.11.1 CIFS with Workgroup authentification SMB/CIFS not configured because Active Directory is not used for User Management Issue After the upgrade from 9.1...Applies to OnCommand System Manager (OCSM) 9.11.1 CIFS with Workgroup authentification SMB/CIFS not configured because Active Directory is not used for User Management Issue After the upgrade from 9.10.1 to 9.11.1 the customer is no longer able to set Windows users and groups, specifically to set access to shares There is a missing arrow in the Windows tile The issue does not exist in previous to 9.11.1 versions Issue observed in various browsers
    • https://kb.netapp.com/Legacy/OnCommand_Suite/System_Manager_displays_a_default_certificate_instead_of_the_cluster_certificate_when_accessed_from_a_node_management_LIF
      Applies to ONTAP System Manager 9.x Issue When accessed from a node management LIF, System Manager displays a default certificate with the common name DataONTAP.default.<serial_number> instead of the ...Applies to ONTAP System Manager 9.x Issue When accessed from a node management LIF, System Manager displays a default certificate with the common name DataONTAP.default.<serial_number> instead of the cluster certificate. This default certificate is not listed in the CLI output security certificate show.
    • https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_SAML_Authentication_Resolution_Guide
      KB articles detailing the procedures to setup and configure SAML authentication workflow and troubleshooting SAML authentication issues is provided in this Resolution Guide.
    • https://kb.netapp.com/Legacy/OnCommand_Suite/Error__offbox_SM_is_accessed_by_another_client_and_is_locked_to_a_single_client_for_security_reasons
      Applies to OnCommand System Manager (OCSM) versions 2.x and 3.x Issue When attempting to launch OCSM, the following error is reported: OnCommand System Manager is accessed by another client. OnCommand...Applies to OnCommand System Manager (OCSM) versions 2.x and 3.x Issue When attempting to launch OCSM, the following error is reported: OnCommand System Manager is accessed by another client. OnCommand System Manager is locked to single client for security reason.
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_System_Manager_9.x_report_administratively_down_interfaces_under_the_Dashboard
      Applies to ONTAP 9.x OnCommand System Manager (OCSM) Issue The OCSM dashboard reports X Ports down under the Alerts and Notifications section. The ports are unconnected/unused network ports.
    • https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/After_upgrading_ONTAP_System_Manager_and_API_are_failing
      After upgrade or after renewing certificates, System Manager and API are failing. [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain ...After upgrade or after renewing certificates, System Manager and API are failing. [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain file /mroot/etc/vserver_4294967295/certificates/ssl/server/111+530000017242CE94AE511687A00000000017C+<cert_name>/chain.pem [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Certificate-based client authentication is not configured for this vserver
    • https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Unable_to_delete_a_volume_as_it_is_the_source_endpoint_of_one_or_more_SnapMirror_relationships
      Applies to SnapMirror Unable to delete a volume after running the snapmirror delete command on the relationship: cm3140c-rtp::> snapmirror show -instance cm3140c-rtp::> volume delete -vserver Sm_test ...Applies to SnapMirror Unable to delete a volume after running the snapmirror delete command on the relationship: cm3140c-rtp::> snapmirror show -instance cm3140c-rtp::> volume delete -vserver Sm_test -volume olah_1 Error: command failed: Volume "olah_1" in Vserver "Sm_test" is the source endpoint of one or more SnapMirror relationships. Before you delete the volume, you must release the source information of the SnapMirror relationships using "snapmirror release".
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Unable_to_upload_ONTAP_upgrade_image_via_GUI
      Applies to OnCommand System Manager (OCSM) ONTAP System Manager Issue When trying to upload ONTAP image from a local client in System Manager, the upload fails with the following error File not upload...Applies to OnCommand System Manager (OCSM) ONTAP System Manager Issue When trying to upload ONTAP image from a local client in System Manager, the upload fails with the following error File not uploaded. This might be because file exceeds the maximum allowed size of 4096M or there is insufficient space.
    • https://kb.netapp.com/Legacy/OnCommand_Suite/Cluster_efficiency_not_shown_in_OnCommand_System_Manager
      OnCommand System Manager (OCSM) Cluster efficiency not shown in OnCommand System Manager 9.5 for MetroCluster node 000000d3.014ac129 00694e6e Wed Jun 23 2021 18:34:21 +02:00 [kern_mgwd:info:2351] 0x81...OnCommand System Manager (OCSM) Cluster efficiency not shown in OnCommand System Manager 9.5 for MetroCluster node 000000d3.014ac129 00694e6e Wed Jun 23 2021 18:34:21 +02:00 [kern_mgwd:info:2351] 0x81a90e000: 8503e80000011a60: ERR: AggrEfficiency: src/tables/aggr_efficiency.cc:smdb_error aggr_efficiency_cumulative_iterator::_AggregateCheck(smdb_list &, smdb_list &):402 Failed to iterate over all the aggregates in the system, Reason: entry doesn't exist
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OCSM_error__license_is_not_available_when_attempting_to_create_a_SnapVault_or_SnapMirror_relationship
      This error is displayed while attempting to create a SnapVault or SnapMirror relationship in OCSM when selecting a cluster from the drop-down list in the relationship creation wizard, even though the ...This error is displayed while attempting to create a SnapVault or SnapMirror relationship in OCSM when selecting a cluster from the drop-down list in the relationship creation wizard, even though the SnapVault or SnapMirror license is confirmed to be valid. In addition to the "SnapMirror License is not available" error message, the admin will note that when they attempt to modify a Data Protection relationship, the resulting screen will display error:
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_System_Manager_is_unresponsive_after_login_with___Loading_system_details
      ONTAP System Manager ONTAP 9.3P3 ONTAP 9.4RC1 ONTAP 9.4 After entering valid username and password and logging in, System Manager freezes up with a pop-up box with the message, "Loading system details...ONTAP System Manager ONTAP 9.3P3 ONTAP 9.4RC1 ONTAP 9.4 After entering valid username and password and logging in, System Manager freezes up with a pop-up box with the message, "Loading system details..." as shown in the screen capture below. The user cannot access the System Manager dashboard thereafter, but is able to SSH into the cluster through different shells as needed. The user can also log into the SPI both through the IP addresses of the cluster management LIF and node management LIF.