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    • After upgrade no longer able to access Windows users and groups in OCSM
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/After_upgrade_no_longer_able_to_access_Windows_users_and_groups_in_OCSM
      Applies to OnCommand System Manager (OCSM) 9.11.1 CIFS with Workgroup authentification SMB/CIFS not configured because Active Directory is not used for User Management Issue After the upgrade from 9.1...Applies to OnCommand System Manager (OCSM) 9.11.1 CIFS with Workgroup authentification SMB/CIFS not configured because Active Directory is not used for User Management Issue After the upgrade from 9.10.1 to 9.11.1 the customer is no longer able to set Windows users and groups, specifically to set access to shares There is a missing arrow in the Windows tile The issue does not exist in previous to 9.11.1 versions Issue observed in various browsers
    • System Manager displays a default certificate instead of the cluster certificate when accessed from a node management LIF
      https://kb.netapp.com/Legacy/OnCommand_Suite/System_Manager_displays_a_default_certificate_instead_of_the_cluster_certificate_when_accessed_from_a_node_management_LIF
      Applies to ONTAP System Manager 9.x Issue When accessed from a node management LIF, System Manager displays a default certificate with the common name DataONTAP.default.<serial_number> instead of the ...Applies to ONTAP System Manager 9.x Issue When accessed from a node management LIF, System Manager displays a default certificate with the common name DataONTAP.default.<serial_number> instead of the cluster certificate. This default certificate is not listed in the CLI output security certificate show.
    • After upgrading or certificate renewal System Manager and API are failing
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/After_upgrading_ONTAP_System_Manager_and_API_are_failing
      After upgrade or after renewing certificates, System Manager and API are failing. [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain ...After upgrade or after renewing certificates, System Manager and API are failing. [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain file /mroot/etc/vserver_4294967295/certificates/ssl/server/111+530000017242CE94AE511687A00000000017C+<cert_name>/chain.pem [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Certificate-based client authentication is not configured for this vserver
    • System Manager SAML Authentication Resolution Guide
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_SAML_Authentication_Resolution_Guide
      KB articles detailing the procedures to setup and configure SAML authentication workflow and troubleshooting SAML authentication issues is provided in this Resolution Guide.
    • Error: (offbox) OnCommand System Manager is accessed by another client and is locked to a single client for security reasons
      https://kb.netapp.com/Legacy/OnCommand_Suite/Error__offbox_SM_is_accessed_by_another_client_and_is_locked_to_a_single_client_for_security_reasons
      Applies to OnCommand System Manager (OCSM) versions 2.x and 3.x Issue When attempting to launch OCSM, the following error is reported: OnCommand System Manager is accessed by another client. OnCommand...Applies to OnCommand System Manager (OCSM) versions 2.x and 3.x Issue When attempting to launch OCSM, the following error is reported: OnCommand System Manager is accessed by another client. OnCommand System Manager is locked to single client for security reason.
    • OnCommand System Manager 9.x report administratively down interfaces under the Dashboard
      https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_System_Manager_9.x_report_administratively_down_interfaces_under_the_Dashboard
      Applies to ONTAP 9.x OnCommand System Manager (OCSM) Issue The OCSM dashboard reports X Ports down under the Alerts and Notifications section. The ports are unconnected/unused network ports.
    • Unable to delete a volume as it is the source endpoint of one or more SnapMirror relationships
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Unable_to_delete_a_volume_as_it_is_the_source_endpoint_of_one_or_more_SnapMirror_relationships
      Applies to SnapMirror Unable to delete a volume after running the snapmirror delete command on the relationship: cm3140c-rtp::> snapmirror show -instance cm3140c-rtp::> volume delete -vserver Sm_test ...Applies to SnapMirror Unable to delete a volume after running the snapmirror delete command on the relationship: cm3140c-rtp::> snapmirror show -instance cm3140c-rtp::> volume delete -vserver Sm_test -volume olah_1 Error: command failed: Volume "olah_1" in Vserver "Sm_test" is the source endpoint of one or more SnapMirror relationships. Before you delete the volume, you must release the source information of the SnapMirror relationships using "snapmirror release".
    • Unable to upload ONTAP upgrade image via GUI
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Unable_to_upload_ONTAP_upgrade_image_via_GUI
      Applies to OnCommand System Manager (OCSM) ONTAP System Manager Issue When trying to upload ONTAP image from a local client in System Manager, the upload fails with the following error File not upload...Applies to OnCommand System Manager (OCSM) ONTAP System Manager Issue When trying to upload ONTAP image from a local client in System Manager, the upload fails with the following error File not uploaded. This might be because file exceeds the maximum allowed size of 4096M or there is insufficient space.
    • How to collect logs for 3.x versions of (offbox) OnCommand System Manager
      https://kb.netapp.com/Legacy/OnCommand_Suite/How_to_collect_logs_for_3_x_versions_of_offbox_OnCommand_System_Manager
      Applies to OnCommand System Manager Data ONTAP 7 ONTAP 9 Description This article describes the procedure that should be followed for collecting logs (Support Bundle) from theOnCommand System Manager ...Applies to OnCommand System Manager Data ONTAP 7 ONTAP 9 Description This article describes the procedure that should be followed for collecting logs (Support Bundle) from theOnCommand System Manager 3.X (offbox) system.
    • How to disable TLS 1.0 and TLS 1.1 in ONTAP and System Manager
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/How_to_disable_TLS_1.0_and_TLS_1.1__in_ONTAP__and_System_Manager
      Applies to ONTAP 9 System Manager Security configuration - TLS Description This article describes the procedure to disable TLS 1.0 and 1.1 in ONTAP This is also effects System Manager access
    • System Manager fails to upload ONTAP image from local client
      https://kb.netapp.com/Legacy/OnCommand_Suite/System_Manager_fails_to_upload_ONTAP_image_from_local_client
      Applies to OnCommand System Manager (OCSM) ONTAP System Manager ONTAP 9 Issue Select Add from Local Client in OCSM and generate following error: The operation failed because information needed from th...Applies to OnCommand System Manager (OCSM) ONTAP System Manager ONTAP 9 Issue Select Add from Local Client in OCSM and generate following error: The operation failed because information needed from the cluster to perform the operation could not be retrieved.