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ONTAP System Manager KBs

ONTAP System Manager KBs

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New System Manager Global Search
Search the NetApp Support Site and Knowledge Base for answers directly through ONTAP System Manager.
Manage certificates
Learn how to generate, install or renew self-signed and CA signed certificates using ONTAP System Manager.
Delete files or folders
How to delete files and folders using ONTAP System Manager.
Authenticate using a domain account
Configure ONTAP System Manager to use domain authentication.
Manage RBAC for File System Analytics
Manage RBAC for File System Analytics in System Manager.
New UI for System Manager
Navigate the new System Manager UI beginning in ONTAP 9.7 and later.
Other Resources
  • ONTAP System ManagerGUI Inaccessibility Due to Incorrect CA-Signed CertificatesWed, 02 Sep 2026
  • Active IQ Registration Stuck at Checking Entitlements in ONTAP System ManagerMon, 24 Aug 2026
  • FAQ: Retrieving Performance Data from ONTAP System ManagerFri, 07 Aug 2026
  • NFS SVM Throughput Not Displayed in ONTAP System Manager for NFSv4.2 MountsTue, 28 Jul 2026
  • Cluster interconnect traffic is only visible on one node at a time in the System Manager statisticsFri, 17 Jul 2026
  • Entra ID Group logins fail in ONTAP System Manager where as individual user logins workFri, 10 Jul 2026
  • What is the correct relationship between capacity metrics shown in ONTAP System Manager volume capacity viewThu, 09 Jul 2026
  • Native FPolicy insight is missing in ONTAP GUI despite SMB/CIFS SVM being configuredTue, 07 Jul 2026
  • WebAuthn MFA authenticator options not displayed as expected in System ManagerFri, 26 Jun 2026
  • ONTAP System Manager SAML domain-group authentication fails due to case-sensitive domain name mismatchWed, 24 Jun 2026
  • ONTAP System Manager Stuck at Loading Page Due to Microsoft Edge IncompatibilityFri, 19 Jun 2026
  • System Manager shows node unhealthy state message instead of expected giveback statusTue, 02 Jun 2026
  • Does adding a storage pool to an existing Flash Pool have any impact?Tue, 26 May 2026
  • Browser provides a prompt box to verify certificate details for authenticationThu, 21 May 2026
  • ONTAP System Manager web interface is unresponsive while CLI remains available due to degraded RAIDThu, 07 May 2026
  • Does updating Time Zone Database affect ONTAP cluster?Thu, 30 Apr 2026
  • SAML login fails in ONTAP System Manager with "Messaged expired, was issued too long ago"Mon, 13 Apr 2026
  • System Manager login very slow but successful, taking 30 to 90 seconds to complete authenticationMon, 06 Apr 2026
  • Can the detection date of suspected file types be identified directly in ONTAP System Manager?Mon, 06 Apr 2026
  • SAML authentication in ONTAP via Entra ID fails with unexpected EOF while readingWed, 01 Apr 2026
  • System Manager Automatic Update is enabled but firmware is not updatingWed, 02 Sep 2026
  • ONTAP System ManagerGUI Inaccessibility Due to Incorrect CA-Signed CertificatesWed, 02 Sep 2026
  • How to install or renew a CA signed certificate using ONTAP System ManagerWed, 02 Sep 2026
  • How to set up SAML authentication in ONTAP System Manager with Azure AD as the IdPTue, 01 Sep 2026
  • System Manager login page is slow for ONTAP 9.12 from an internet restricted systemMon, 31 Aug 2026
  • ONTAP upgrade fails due to offline volumesMon, 31 Aug 2026
  • Which ONTAP System Manager feature should be used to back up data to Amazon S3 Glacier Deep Archive for long-term retention?Mon, 31 Aug 2026
  • ONTAP System Manager is not reachable when cluster LIF is on 1 specific nodeMon, 31 Aug 2026
  • ONTAP System Manager web interface is unresponsive while CLI remains available due to degraded RAIDMon, 31 Aug 2026
  • Volume or LUN creation fails with Aggregate model cached data for XXXX is more than 24 hours oldMon, 31 Aug 2026
  • Why the dialog to select BlueXP is not displayed when accessing System Manager URL?Mon, 31 Aug 2026
  • Active IQ Registration Stuck at Checking Entitlements in ONTAP System ManagerMon, 31 Aug 2026
  • Not able to add Audit Log Destination due ICMP is disabledThu, 27 Aug 2026
  • Can the detection date of suspected file types be identified directly in ONTAP System Manager?Tue, 18 Aug 2026
  • Add local tier failed: No recommendation can be made for this cluster in System ManagerTue, 18 Aug 2026
  • Security Audit flags System Manager with multiple Security WeaknessesSat, 15 Aug 2026
  • Nessus or other security scanners report System Manager is not enforcing HSTSSat, 15 Aug 2026
  • Unable to Assign Volume Tags to DP Volumes from System ManagerFri, 14 Aug 2026
  • How to use domain group in ONTAP System Manager SAML Authentication with Entra ID as IDPFri, 14 Aug 2026
  • Unable to access the ONTAP System Manager due to "PR_END_OF_FILE_ERROR" errorThu, 13 Aug 2026
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.