Skip to main content
NetApp Knowledge Base

ONTAP System Manager KBs

ONTAP System Manager KBs

Featured
New System Manager Global Search
Search the NetApp Support Site and Knowledge Base for answers directly through ONTAP System Manager.
Manage certificates
Learn how to generate, install or renew self-signed and CA signed certificates using ONTAP System Manager.
Delete files or folders
How to delete files and folders using ONTAP System Manager.
Authenticate using a domain account
Configure ONTAP System Manager to use domain authentication.
Manage RBAC for File System Analytics
Manage RBAC for File System Analytics in System Manager.
New UI for System Manager
Navigate the new System Manager UI beginning in ONTAP 9.7 and later.
Other Resources
  • Why is Logical Used Size on ONTAP System Manager different from Logical Used Size on Active IQ Unified Manager?Wed, 19 Jun 2024
  • Cannot move a volume from Flash Pool aggregate to non-Flash Pool aggregateWed, 19 Jun 2024
  • Certificates pane is not shown in ONTAP System ManagerWed, 12 Jun 2024
  • Not able to add Audit Log Destination due ICMP is disabledFri, 07 Jun 2024
  • ONTAP System Manager only displays some folders in Filesystem Explorer viewFri, 31 May 2024
  • How to reset admin password for ONTAP with System ManagerMon, 27 May 2024
  • SAML service provider did not identify the user that was authenticated in ONTAP System ManagerMon, 20 May 2024
  • Kerberoasting Excessive SPN Requests seen when domain user login to system managerFri, 17 May 2024
  • ONTAP System Manager unable to process requestsWed, 15 May 2024
  • When trying to lock admin from ONTAP System Manager, Lock does not appear in the menuTue, 07 May 2024
  • Unable to Assign Volume Tags to DP Volumes from System ManagerThu, 02 May 2024
  • ONTAP System Manager requests certificate, authentication fails if certificate is sentMon, 29 Apr 2024
  • The number of files-used larger than file count reported by System ManagerThu, 25 Apr 2024
  • Setting up SAML authentication in System Manager results in error when IdP metadata URI contains a question mark, error: "The data file was not downloaded from the specified IdP URI"Wed, 24 Apr 2024
  • The Metrocluster connection cannot be reached error in SM GUIWed, 24 Apr 2024
  • Can additional parameters be specified when shutting down node from System Manager?Wed, 24 Apr 2024
  • SnapMirror with "pg" schedule cannot be edited in System Manager and keeps loadingMon, 22 Apr 2024
  • Permission denied erroneously by ONTAP if user is in multiple domain groupsFri, 19 Apr 2024
  • Where does file uploaded by System Manager get saved?Wed, 17 Apr 2024
  • ONTAP system manager does not show the total ISL speed in metroclusterWed, 17 Apr 2024
  • How to set up SAML authentication in ONTAP System Manager with Azure AD as the IdPFri, 21 Jun 2024
  • How to install a Certificate Authority (CA) signed certificate using ONTAP CLIFri, 21 Jun 2024
  • Is it possible to check the power consumption from System Manager or Active IQ Unified ManagerThu, 20 Jun 2024
  • System manager reports “Aggregate model cached data for 'aggregate' is more than 24 hours old”Thu, 20 Jun 2024
  • OSM gives internal error after upgrade if cluster management is on one specific nodeThu, 20 Jun 2024
  • Why is Logical Used Size on ONTAP System Manager different from Logical Used Size on Active IQ Unified Manager?Wed, 19 Jun 2024
  • Cannot move a volume from Flash Pool aggregate to non-Flash Pool aggregateWed, 19 Jun 2024
  • System Manager and CLI report "Storage failover is disabled"Tue, 18 Jun 2024
  • After upgrading or certificate renewal System Manager and API are failingMon, 17 Jun 2024
  • How to renew an ONTAP self-signed SSL certificate using ONTAP System Manager (ONTAP 9.10 and above)Mon, 17 Jun 2024
  • ERR_CONNECTION_CLOSED Observed when accessing System ManagerFri, 14 Jun 2024
  • Certificates pane is not shown in ONTAP System ManagerWed, 12 Jun 2024
  • Not able to add Audit Log Destination due ICMP is disabledTue, 11 Jun 2024
  • System Manager does not display volumes flagged by Autonomous Ransomware ProtectionThu, 06 Jun 2024
  • Error ERR_SSL_KEY_USAGE_INCOMPATIBLE in System ManagerThu, 06 Jun 2024
  • Unable to login to System Manager "ERR_SSL_VERSION_OR_CIPHER_MISMATCH"Thu, 06 Jun 2024
  • SAML authentication not working for ONTAP System Manager due to an incorrect IdP URLThu, 06 Jun 2024
  • ONTAP system manager unable to access GUI, keeps loadingWed, 05 Jun 2024
  • Setting up SAML authentication in System Manager results in error when IdP metadata URI contains a question mark, error: "The data file was not downloaded from the specified IdP URI"Wed, 05 Jun 2024
  • What firmware types are available to be updated through System Manager in ONTAP 9.8 and later?Tue, 04 Jun 2024
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.