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ONTAP System Manager KBs

ONTAP System Manager KBs

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New System Manager Global Search
Search the NetApp Support Site and Knowledge Base for answers directly through ONTAP System Manager.
Manage certificates
Learn how to generate, install or renew self-signed and CA signed certificates using ONTAP System Manager.
Delete files or folders
How to delete files and folders using ONTAP System Manager.
Authenticate using a domain account
Configure ONTAP System Manager to use domain authentication.
Manage RBAC for File System Analytics
Manage RBAC for File System Analytics in System Manager.
New UI for System Manager
Navigate the new System Manager UI beginning in ONTAP 9.7 and later.
Other Resources
  • SAML service provider did not identify the user that was authenticated in ONTAP System ManagerMon, 20 May 2024
  • Kerberoasting Excessive SPN Requests seen when domain user login to system managerFri, 17 May 2024
  • ONTAP System Manager unable to process requestsWed, 15 May 2024
  • When trying to lock admin from ONTAP System Manager, Lock does not appear in the menuTue, 07 May 2024
  • Unable to Assign Volume Tags to DP Volumes from System ManagerThu, 02 May 2024
  • ONTAP System Manager requests certificate, authentication fails if certificate is sentMon, 29 Apr 2024
  • The number of files-used larger than file count reported by System ManagerThu, 25 Apr 2024
  • Setting up SAML authentication in System Manager results in error when IdP metadata URI contains a question mark, error: "The data file was not downloaded from the specified IdP URI"Wed, 24 Apr 2024
  • The Metrocluster connection cannot be reached error in SM GUIWed, 24 Apr 2024
  • Can additional parameters be specified when shutting down node from System Manager?Wed, 24 Apr 2024
  • SnapMirror with "pg" schedule cannot be edited in System Manager and keeps loadingMon, 22 Apr 2024
  • Permission denied erroneously by ONTAP if user is in multiple domain groupsFri, 19 Apr 2024
  • Where does file uploaded by System Manager get saved?Wed, 17 Apr 2024
  • ONTAP system manager does not show the total ISL speed in metroclusterWed, 17 Apr 2024
  • System Manager certificate selection stuck "Loading" when changing certificates during SAML configurationTue, 16 Apr 2024
  • Cannot access OSM after deleting expired certificate: ERR_CONNECTION_RESETTue, 16 Apr 2024
  • SnapMirror relationship is shown as not healthy on source side's ONTAP System Manager, even if SnapMirror is healthyMon, 08 Apr 2024
  • Does enabling System Manager Insights put a load?Mon, 08 Apr 2024
  • Can be FlexVol volume historical capacity usage checked in System Manager?Mon, 01 Apr 2024
  • Set ASUP SMTP authentication failure with URL using bad/illegal format or missing urlSun, 31 Mar 2024
  • How to set up SAML authentication in ONTAP System Manager with Azure AD as the IdPTue, 21 May 2024
  • Unable to SSH to node/cluster via GUI/CLI but SP CLI is accessibleTue, 21 May 2024
  • System Manager SAML Authentication Resolution GuideMon, 20 May 2024
  • SAML service provider did not identify the user that was authenticated in ONTAP System ManagerMon, 20 May 2024
  • Configuring SAML authentication in ONTAP System Manager for 9.8 and newerSat, 18 May 2024
  • Unable to login to System Manager due to misconfigured SAMLSat, 18 May 2024
  • Is it possible to administratively shutdown an ethernet port in Ontap System manager?Fri, 17 May 2024
  • System Manager displays protection warning after deleting SnapMirror relationshipFri, 17 May 2024
  • Can System Manager reboot node in single-node cluster?Fri, 17 May 2024
  • Is USED Capacity on System Manager a volume inefficiency capacity?Fri, 17 May 2024
  • Why do System Alerts show empty on ONTAP System Manager?Fri, 17 May 2024
  • Where is the High Availability section from Classic View in the New Experience view ?Fri, 17 May 2024
  • Kerberoasting Excessive SPN Requests seen when domain user login to system managerFri, 17 May 2024
  • System Manager cannot edit volume / create volume and choose more optionsFri, 17 May 2024
  • Why does ONTAP System Manager require each user to register for AIQ events?Fri, 17 May 2024
  • How to do 'quota resize' using NetApp ONTAP System Manager 9.8 or later?Thu, 16 May 2024
  • After upgrading or certificate renewal System Manager and API are failingThu, 16 May 2024
  • How to install or renew a CA signed certificate using ONTAP System ManagerThu, 16 May 2024
  • Access to System Manager starts to fail by "ERR_SSL_KEY_USAGE_INCOMPATIBLE"Wed, 15 May 2024
  • ONTAP System Manager unable to process requestsWed, 15 May 2024
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.