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ONTAP System Manager KBs

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ONTAP System Manager KBs

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New System Manager Global Search
Search the NetApp Support Site and Knowledge Base for answers directly through ONTAP System Manager.
Manage certificates
Learn how to generate, install or renew self-signed and CA signed certificates using ONTAP System Manager.
Delete files or folders
How to delete files and folders using ONTAP System Manager.
Authenticate using a domain account
Configure ONTAP System Manager to use domain authentication.
Manage RBAC for File System Analytics
Manage RBAC for File System Analytics in System Manager.
New UI for System Manager
Navigate the new System Manager UI beginning in ONTAP 9.7 and later.
Other Resources
  • Enabling SAML authentication in System Manager when using OKTA IdP initially works, then stops working with error code: "ERR SSL PROTOCOL ERROR"Wed, 17 Dec 2025
  • Creating volume in System Manager results in different size than from CLIThu, 11 Dec 2025
  • Are values in CSV exported from System Manager averages for the preceding interval?Wed, 26 Nov 2025
  • LDAP Authentication Fails for ONTAP System Manager GUI After UpgradeMon, 24 Nov 2025
  • Error During SVM Creation in ONTAP System Manager When Configuring DNS/LDAPMon, 24 Nov 2025
  • Which ONTAP System Manager feature should be used to back up data to Amazon S3 Glacier Deep Archive for long-term retention?Mon, 24 Nov 2025
  • Logging into System Manager with SAML and using IdP Groups results in a blank pageFri, 21 Nov 2025
  • ONTAP System Manager failed to add or edit permissions for S3 buckets with object locking enabledTue, 18 Nov 2025
  • System manager shows inactive data stored locallyMon, 17 Nov 2025
  • Why does the S3 bucket created in Multiprotocol show as empty on OSM bucket pageMon, 17 Nov 2025
  • ONTAP S3 snapshot cannot configure schedule or manage snapshots in OSMMon, 17 Nov 2025
  • Unstable display of ARP detection results in System Manager after click "View suspected file type" buttonFri, 14 Nov 2025
  • Disk slot showing blank from SystemManager GUI when it's failed or missingTue, 11 Nov 2025
  • Unable to add external NTP server or run NTP status commands on ONTAP clusterFri, 07 Nov 2025
  • Can the WebAuthn MFA in System Manager authenticate using a smartphone application?Thu, 06 Nov 2025
  • SAML Authentication Fails with “The specified host isn’t valid” Error in ONTAP System ManagerTue, 04 Nov 2025
  • Unable to login to the ONTAP CLI and System Manager using an AD domain accountsMon, 27 Oct 2025
  • Do we receive email notifications for manual rebootFri, 24 Oct 2025
  • License Entitlement risk is reported as "high" for one nodeMon, 20 Oct 2025
  • How long are alerts retained on System alerts screen in System Manager?Wed, 15 Oct 2025
  • "ONTAPI (ZAPI) was used for ONTAP data storage management in the past 24 hours" is shown in DASHBOARD page of ONTAP System ManagerThu, 18 Dec 2025
  • System Manager Internal Server error when trying to acknowledge AIQDA suggestionsWed, 17 Dec 2025
  • Enabling SAML authentication in System Manager when using OKTA IdP initially works, then stops working with error code: "ERR SSL PROTOCOL ERROR"Wed, 17 Dec 2025
  • How to immediately make effective, changes in group/user authentication in ONTAPTue, 16 Dec 2025
  • ONTAP System Manager displays unused ports as downTue, 16 Dec 2025
  • How to delete files and folders in ONTAP System ManagerTue, 16 Dec 2025
  • ONTAP System Manager failed to add or edit permissions for S3 buckets with object locking enabledTue, 16 Dec 2025
  • ONTAP System Manager not accessible from a specific client or VDI system but CLI worksTue, 16 Dec 2025
  • How to install or renew a CA signed certificate using ONTAP System ManagerMon, 15 Dec 2025
  • SAML IdP solution supported by System Manager and Active IQ Unified ManagerThu, 11 Dec 2025
  • Creating volume in System Manager results in different size than from CLIThu, 11 Dec 2025
  • Nessus or other security scanners report System Manager is not enforcing HSTSMon, 08 Dec 2025
  • Set ASUP SMTP authentication failure with URL using bad/illegal format or missing urlFri, 05 Dec 2025
  • SAML authentication for Azure Entra ID fails with signature could not be verified due to incorrect IdP metadataTue, 02 Dec 2025
  • Setting up SAML authentication in System Manager results in error when IdP metadata URI contains a question mark, error: "The data file was not downloaded from the specified IdP URI"Tue, 02 Dec 2025
  • Are values in CSV exported from System Manager averages for the preceding interval?Wed, 26 Nov 2025
  • How to configure System Manager for authentication using domain user or groupWed, 26 Nov 2025
  • LDAP Authentication Fails for ONTAP System Manager GUI After UpgradeMon, 24 Nov 2025
  • Error During SVM Creation in ONTAP System Manager When Configuring DNS/LDAPMon, 24 Nov 2025
  • Which ONTAP System Manager feature should be used to back up data to Amazon S3 Glacier Deep Archive for long-term retention?Mon, 24 Nov 2025
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.