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    • Is FabOS 8.2.2d4, 8.2.3_03 and 8.2.2c5 supported on MetroCluster FC backend switches
      https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/Is_FabOS_8_2_2d4_8_2_3_03_and_8_2_2c5_supported_on_MetroCluster_FC_backend_switches
      Applies to MetroCluster FC NetApp supports 8.2.2d4, 8.2.3_03 and 8.2.2c5 in situations where one switch needs to be replaced and the Brocade download page no longer provides the original file for down...Applies to MetroCluster FC NetApp supports 8.2.2d4, 8.2.3_03 and 8.2.2c5 in situations where one switch needs to be replaced and the Brocade download page no longer provides the original file for download as Platform Specific Downloads (PSD)files. The other backend switches in the solution do not need to be upgraded to the same release. The switch firmware releases 8.2.2d4, 8.2.3_03 and 8.2.2c5 will not be generally supported. Firmware version on switch replacement 8.2.2d4 8.2.2c5
    • How to collect the BMC log pack on AFF A400, FAS8700, FAS8300:old method
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_collect_the_BMC_log_pack_on_AFF_A400_FAS8700_FAS8300_old_method
      Applies to AFF A400 FAS8700 FAS8300 BMC log pack 9.7P12, 9.8P2, and earlier Description This article explains how to collect the BMC “log pack” support bundle. The log pack may be requested by Enginee...Applies to AFF A400 FAS8700 FAS8300 BMC log pack 9.7P12, 9.8P2, and earlier Description This article explains how to collect the BMC “log pack” support bundle. The log pack may be requested by Engineering or is part of a documented Troubleshooting workflow.
    • OnCommand Insight Data Warehouse install fails when the local Administrator group is denied access from the network
      https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_install_fails_when_the_local_Administrator_group_is_denied_access_from_the_network
      Applies to OnCommand Insight Data Warehouse (DWH) 7.3.10+ Microsoft Windows Server OnCommand Insight Data Warehouse does not install due to local group policy (GPO) settings. In Windows Event Viewer t...Applies to OnCommand Insight Data Warehouse (DWH) 7.3.10+ Microsoft Windows Server OnCommand Insight Data Warehouse does not install due to local group policy (GPO) settings. In Windows Event Viewer there are event 1000 errors. Manually trying to start IBM Cognos produces this error: Content Manager failed to connect to the content store ... Connection authorization failure occured. Reason: Authentication failed because of connectivity restrictions enforced by the security plug-in.
    • MD5 checksums do not match after xcp copy and verify complete
      https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/MD5_checksums_do_not_match_after_xcp_copy_and_verify_complete
      Applies to NetApp XCP 1.8.1 Issue After successful NetApp XCP copy and during the verify phase, files are not matching MD5 checksum validation
    • HA Group Notification (NVRAM EXCESSIVE CORRECTABLE ECC) ERROR - AutoSupport Message
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/NVRAM_EXCESSIVE_CORRECTABLE_ECC_-_AutoSupport_Message
      Applies to AutoSupport Alert: NVECCA ONTAP Releases 9.1P18 and later 9.3P11 and later 9.4P6 and later 9.5 and all later releases Issue Summary This message occurs when excessive correctable error-corr...Applies to AutoSupport Alert: NVECCA ONTAP Releases 9.1P18 and later 9.3P11 and later 9.4P6 and later 9.5 and all later releases Issue Summary This message occurs when excessive correctable error-correcting code (ECC) memory errors are reported by the NVRAM complex. A proactive notification is sent by ONTAP once a critical amount of errors on a memory has been identified. [node: env_mgr: callhome.nvram.cecc:error]: Call home for NVRAM EXCESSIVE CORRECTABLE ECC.
    • How to restore ONTAP tools for VMware vSphere if upgrade fails from version 10.0 to 10.1
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/How_to_restore_ONTAP_tools_for_VMware_vSphere_if_upgrade_fails_from_version_10.0_to_10.1
      KB article describes the procedure to restore if the OTV upgrade fails from version 10.0 to 10.1. Steps to recover the OTV if upgrade fails Delete the mongo forcefully and reboot the not Ready node Mi...KB article describes the procedure to restore if the OTV upgrade fails from version 10.0 to 10.1. Steps to recover the OTV if upgrade fails Delete the mongo forcefully and reboot the not Ready node Minimum privileges required at Vcenter to deploy and take snapshots Minimum Privileges required at ONTAP to create, mount, delete and clone the volumes and snapshots of volumes ONTAP user that contains privileges to create, mount, clone, delete the volumes and take and restore the snapshot of volumes
    • System Registration
      https://kb.netapp.com/Support/NSS/System_Registration
      System Registration Other Resources Recently Created Recently Updated
    • SAS ADAPTER INITIALIZATION FAILED - Autosupport Message
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SAS_ADAPTER_INITIALIZATION_FAILED_-_Autosupport_Message
      This message occurs when the SAS adapter fails to initialize the link. HA Group Notification from Node Name (SAS ADAPTER INITIALIZATION FAILED, Port: ) ERROR [Node Name: pmcsas_asyncd_0: callhome.sas....This message occurs when the SAS adapter fails to initialize the link. HA Group Notification from Node Name (SAS ADAPTER INITIALIZATION FAILED, Port: ) ERROR [Node Name: pmcsas_asyncd_0: callhome.sas.init.failed:error]: Callhome for SAS ADAPTER INITIALIZATION FAILED, Port 1a SAS ADAPTER INITIALIZATION FAILED alert reported in EMS logs
    • How to move a network expansion card to another slot on a node non-disruptively
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_move_a_network_expansion_card_to_another_slot_on_a_node_non-disruptively
      If there is a need to move a network expansion card from within a controller, many considerations are needed to be reviewed to perform these steps non-disruptively. Questions related to this procedure...If there is a need to move a network expansion card from within a controller, many considerations are needed to be reviewed to perform these steps non-disruptively. Questions related to this procedure can be answered by opening a case with Netapp Technical Support, however this procedure should be used by those that have advanced knowledge of ONTAP and hardware maintenance.
    • Licensing
      https://kb.netapp.com/Support/NSS/Licensing
      Licensing Other Resources Recently Created Recently Updated
    • NABox Systems Tab Shows No Data
      https://kb.netapp.com/Support/General_Support/NABox_Systems_Tab_Shows_No_Data
      Applies to NetApp Harvest NetApp ONTAP NetApp ONTAP Select Grafana NABox Issue When clicking on the Systems page in NABox, the page is blank as shown in the example below: Normally, this page will sho...Applies to NetApp Harvest NetApp ONTAP NetApp ONTAP Select Grafana NABox Issue When clicking on the Systems page in NABox, the page is blank as shown in the example below: Normally, this page will show configured controllers or the option to add a storage system (controller) as shown below: