How to access and change NetApp System details?
Applies to
- ONTAP
- NetApp Support Site (NSS)
- Support Account Manager (SAM)
Description
- First you will need access to your - NetApp Support Site (NSS):
- The "Support Admin Role" has necessary permissions
- Your SAM can help with NSS access and "Support Admin Role", but you can also do this yourself
- Once you have access you can configure your system and site details i.e.:
- Add\remove customer accounts from a specific system or list of systems (per end customer install base)
- Address & contact details:
- Site address
- Shipping conditions
- Language preference
- Default contact person for a cluster
- Cluster\node physical location/address
- Stop email alerts on old systems/serial numbers
- Two companies merged & system details need to be updated
- Change/delete/add serial numbers