Support & Services
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- Dec 10, 2024
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Support & Services
Other Resources
- How to update the Engineer Dispatch Preference in NetApp Support Site (NSS)Tue, 15 Apr 2025
- Cannot open support case from support site or BlueXPMon, 31 Mar 2025
- Which contact types can be updated for a System Serial Number in the NetApp Support Site?Thu, 20 Mar 2025
- How to register for NetApp Support Site account as a Customer userFri, 14 Mar 2025
- How to Register for a NetApp Support Site (NSS) Account as a Reseller or PartnerThu, 06 Mar 2025
- Should the field engineer inform the customer about BIOS and SP BMC version mismatches during a controller replacement?Fri, 28 Feb 2025
- Can I update from ONTAP Cloud to ONTAP On-PremThu, 27 Feb 2025
- How to return a defective part to NetApp using DHLSat, 08 Feb 2025
- How does NetApp manage data security on returned disk drivesSat, 08 Feb 2025
- What to do when a system goes EOS (end of support)Fri, 07 Feb 2025
- What to do when a part shipment gets stuck in customsFri, 07 Feb 2025
- What does NetApp warranty support coverThu, 06 Feb 2025
- What does Non-Entitled Support (NES) service agreement cover?Thu, 06 Feb 2025
- Emails are not received after opening a case in IMTMon, 03 Feb 2025
- How to upgrade ONTAP legacy licenses to ONTAP NetApp License File (NLF)Fri, 31 Jan 2025
- How to download NLF licenses in the NetApp Support SiteFri, 31 Jan 2025
- How to search for systems using groups nameFri, 31 Jan 2025
- Cannot upgrade ONTAP legacy licence as eligibility option is not visibleFri, 31 Jan 2025
- Why are some support cases visible on the NetApp Support Site but missing in BlueXP's case management?Fri, 31 Jan 2025
- Why is the agreement contact missing for my systems in the NetApp Support Site ?Fri, 31 Jan 2025
- VideosThu, 17 Apr 2025
- How to Register for a NetApp Support Site (NSS) Account as a Reseller or PartnerWed, 16 Apr 2025
- How to update the Engineer Dispatch Preference in NetApp Support Site (NSS)Tue, 15 Apr 2025
- How to track Part Request (PREQ) shipmentsMon, 14 Apr 2025
- How to upload a file through NetApp Authenticated File Upload utility (NAFU)Fri, 11 Apr 2025
- How to find account team contact informationWed, 09 Apr 2025
- How to find the new Jira associated with a BURTTue, 08 Apr 2025
- How to request full customer or partner level access on the NetApp Support SiteTue, 08 Apr 2025
- How to register for NetApp Support Site account as a Customer userTue, 08 Apr 2025
- How to upload a file to NetAppMon, 07 Apr 2025
- Cannot upgrade ONTAP legacy licence as eligibility option is not visibleTue, 01 Apr 2025
- How to download NLF licenses in the NetApp Support SiteTue, 01 Apr 2025
- Cannot open support case from support site or BlueXPMon, 31 Mar 2025
- How to inactivate or disable a NetApp Support Site (NSS) accountTue, 25 Mar 2025
- How to perform system maintenance via self-serviceFri, 21 Mar 2025
- Which contact types can be updated for a System Serial Number in the NetApp Support Site?Thu, 20 Mar 2025
- How to register for NetApp Support Site account as a Guest userFri, 14 Mar 2025
- Where can I find support for Grafana used by Harvest and Prometheus?Mon, 03 Mar 2025
- Universal Navigation NetAppSun, 02 Mar 2025
- Should the field engineer inform the customer about BIOS and SP BMC version mismatches during a controller replacement?Fri, 28 Feb 2025