Skip to main content
NetApp Knowledge Base

How to set up or modify AutoSupport in Data ONTAP 7-mode

Views:
5,461
Visibility:
Public
Votes:
6
Category:
data-ontap-8
Specialty:
7dot
Last Updated:

Applies to

  • Data ONTAP 7-mode
  • AutoSupport

Description

  • This article describes the procedure to set up AutoSupport on a NetApp storage system.
  • NOTE: 
    • AutoSupport configuration must be done on each node in the cluster.
    • For 7-Mode systems, the full list of AutoSupport options can be found in the Data ONTAP user manual, or by typing options autosupport on the storage system's console.
      • Example (NOTE: Not the full list)

>options autosupport

autosupport.enable           on
autosupport.mailhost mailhost1,mailhost2,mailhost3,mailhost4,mailhost5
autosupport.to myname@gmx.net
autosupport.from postmaster
autosupport.doit TESTING
autosupport.noteto myblackberry@gmx.net
autosupport.support.transport https

  • The table below provides an overview of the most commonly used 7-Mode AutoSupport configuration options.

    7-Mode AutoSupport configuration options

    AutoSupport Option Default Recommended

    autosupport.enable

    On

    On

    autosupport.performance_data.enable

    On

    On

    autosupport.nht_data.enable

    On

    On

    autosupport.support.enable

    On

    On

    autosupport.support.transport

    HTTPS

    HTTPS (HTTP / SMTP options available)

    autosupport.support.proxy

    Empty (HTTP or HTTPS only)

    User-defined

    autosupport.content

    Complete

    Complete

    autosupport.mailhost

    mailhost

    User-defined

    autosupport.to

    Empty list

    User-defined

    autosupport.from

    Postmaster@systemname

    User-defined

    autosupport.partner.to

    Empty list

    User-defined

    autosupport.noteto

    Empty list

    User-defined

 

 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.