Skip to main content
NetApp Knowledge Base

NetApp Element software upgrade error using HCC

  1. Last updated
    May 31, 2021
  2. Save as PDF
Views:
402
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:
5/31/2021, 10:43:14 AM

Applies to

  • NetApp Element software
  • NetApp HCI storage nodes
  • NetApp SolidFire storage nodes
  • NetApp Hybrid Cloud Control (HCC)

Issue

Cluster upgrade using HCC pauses with the error message:

An error has occurred during the upgrade for storage cluster <Cluster_Name>. Contact your technical support engineer. You can resume the upgrade after the problem that caused the error is resolved.

clipboard_e896f015f0ec4633ad1ac4a14f7185480.png

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.