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    • NetApp Element software upgrade error using HCC
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Element_software_upgrade_error_using_HCC
      Applies to NetApp Element software NetApp HCI storage nodes NetApp SolidFire storage nodes NetApp Hybrid Cloud Control (HCC) Issue Cluster upgrade using HCC pauses with the error message: An error has...Applies to NetApp Element software NetApp HCI storage nodes NetApp SolidFire storage nodes NetApp Hybrid Cloud Control (HCC) Issue Cluster upgrade using HCC pauses with the error message: An error has occurred during the upgrade for storage cluster <Cluster_Name>. Contact your technical support engineer. You can resume the upgrade after the problem that caused the error is resolved.
    • Hybrid Cloud Control compute firmware upgrade fails with 'Upgrade Error'
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/Hybrid_Cloud_Control_compute_firmware_upgrade_fails_with_Upgrade_Error
      Applies to NetApp Hybrid Cloud Control (HCC) NetApp Element Cluster Management node (mNode) Issue When proceeding with the compute firmware upgrade, it fails with 'Upgrade Error' message
    • StorageGrid upgrade error with one or more nodes failed to start the upgrade service
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGrid_upgrade_error_with_one_or_more_nodes_failed_to_start_the_upgrade_service
      I, [2020-11-24T06:39:27.039158 #3456] INFO -- gdu-server: Executing command `pgrep --full --list-full 'upgrade-service.rb($| -)' 2>&1` on node_name, [2020-11-24T06:39:27.127902 #3456] INFO -- gdu-serv...I, [2020-11-24T06:39:27.039158 #3456] INFO -- gdu-server: Executing command `pgrep --full --list-full 'upgrade-service.rb($| -)' 2>&1` on node_name, [2020-11-24T06:39:27.127902 #3456] INFO -- gdu-server: Upgrade service is not running: E, [2020-11-24T06:39:27.385298 #3456] ERROR -- gdu-server: Failed to execute scp command with '{:file=>"\"/var/local/install/upgrade-service.tgz\"", :host=>"localhost"}, {:host=>"node_name", :file=>"\"/var/local/install/upgrade-service.tgz\""}' on localhost - 1,
    • Error upgrading Brocade switch to Fabric OS v8.0.x
      https://kb.netapp.com/Legacy/Brocade_Legacy/Error_upgrading_Brocade_switch_to_Fabric_OS_v8.0.x
      Applies to Brocade 300 Brocade 5100 Brocade 5300 Brocade 5410 Brocade 5430 Brocade 5431 Brocade 5432 Brocade 5450 Brocade 5460 Brocade 5470 Brocade 5480 Brocade 7800 Brocade DCX Brocade DCX-4S Brocade...Applies to Brocade 300 Brocade 5100 Brocade 5300 Brocade 5410 Brocade 5430 Brocade 5431 Brocade 5432 Brocade 5450 Brocade 5460 Brocade 5470 Brocade 5480 Brocade 7800 Brocade DCX Brocade DCX-4S Brocade Encryption Switch Brocade M5424 Brocade NC-5480 Brocade VA-40FC Fabric OS (FOS) v8.0.x or newer When trying to upgrade a Brocade switch to Fabric OS (FOS) v8.0.x or newer, the following error occurs: Cannot download the requested firmware because the firmware doesn't support this platform.
    • Pre-upgrade health check reports error during E-series upgrade
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/Pre-upgrade_health_check_reports_error_during_E-series_upgrade
      NetApp E-Series E2800 Unable to upgrade E-Series OS firmware or NVSRAM Upgrade is stuck after performing the pre-upgrade health check Pre-upgrade health check reports: The storage array is currently i...NetApp E-Series E2800 Unable to upgrade E-Series OS firmware or NVSRAM Upgrade is stuck after performing the pre-upgrade health check Pre-upgrade health check reports: The storage array is currently in a locked out mode (due to too many incorrect password attempts) or the storage array is experiencing a communication issue. Validate that the connection between the network and both controllers is still operational. If the connection is valid, wait 10 minutes and retry the operation.