Skip to main content
NetApp Knowledge Base

NetApp Element block sync job stuck with no remaining time

  1. Last updated
    Dec 3, 2020
  2. Save as PDF
Views:
413
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:
12/3/2020, 11:52:43 AM

Applies to

NetApp Element Software

Issue

  • Block sync job does not progress under Running Tasks in the NetApp Element cluster UI
  • Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Time
  • NetApp SolidFire Active IQ reports the following unresponsiveService errors within a minute:
    • A master service is not responding
    • A bulk volume service is not responding

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.