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    • SolidFire cluster not reporting after upgrading to Element 11.7
      https://kb.netapp.com/Legacy/NetApp_HCI/Management_services_for_Element_Software_and_NetApp_HCI/SolidFire_cluster_not_reporting_after_upgrading_to_Element_11.7
      Unable to register mNode post upgrade of Element cluster to 11.7. [2020-04-28T15:40:02.924278Z]:[config_auth:98] CRITICAL:Configuring auth service failed: 403 Client Error: Forbidden for url: https://...Unable to register mNode post upgrade of Element cluster to 11.7. [2020-04-28T15:40:02.924278Z]:[config_auth:98] CRITICAL:Configuring auth service failed: 403 Client Error: Forbidden for url: https://<SVIP>/auth/api/1/configuration [2020-04-28T15:40:02.927922Z]:[mnodecfg:170] INFO:Deploying MNode services (this can take several minutes) [2020-04-28T15:40:13.959567Z]:[config_util:544] INFO:Deploying MNode services succeeded [2020-04-28T15:40:13.960345Z]:[mnodecfg:173] INFO:Deploying MNode Assets
    • Potential issues and workarounds when running storage upgrades using NetApp Hybrid Cloud Control
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/Potential_issues_and_workarounds_when_running_storage_upgrades_using_NetApp_Hybrid_Cloud_Control
      During storage upgrades using NetApp Hybrid Cloud Control, you might encounter the following scenarios: The session times out after two hours into the upgrade, and you are logged out of the NetApp Hyb...During storage upgrades using NetApp Hybrid Cloud Control, you might encounter the following scenarios: The session times out after two hours into the upgrade, and you are logged out of the NetApp Hybrid Cloud Control UI You are logged out of NetApp Hybrid Cloud Control towards the end of the upgrade, and cannot log back in During a storage upgrade, users might see an error page if NetApp Hybrid Cloud Control is refreshed in the finishing stages of the upgrade
    • disconnectedClusterPair alert on Element cluster
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/disconnectedClusterPair_alert_on_Element_cluster
      Applies to NetApp Element software NetApp HCI NetApp SolidFire Issue The Element cluster UI (https://<MVIP>) and SolidFire Active IQ show the following alert: Alert Type: disconnectedClusterPair Detai...Applies to NetApp Element software NetApp HCI NetApp SolidFire Issue The Element cluster UI (https://<MVIP>) and SolidFire Active IQ show the following alert: Alert Type: disconnectedClusterPair Details: One of the clusters in a pair may have become misconfigured or disconnected. Remove the local pairing and retry pairing the clusters. Disconnected Cluster Pairs: [x]. Misconfigured Cluster Pairs
    • How to create RDM disks with Element VCP
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_create_RDM_disks_with_Element_VCP
      Applies to NetApp HCI NetApp Element Plug-In for VMware vCenter (Element VCP) Raw device mapping (RDM) Description This article describes how to provision a volume directly to the virtual machine
    • How to troubleshoot HCI Scale using APIPA
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_troubleshoot_HCI_Scale_using_APIPA
      Applies to NetApp HCI NDE 1.8 and beyond Description While expanding existing HCI cluster with compute nodes configured with two cable option, using APIPA (zeroconf) addressing, the NDE inventory page...Applies to NetApp HCI NDE 1.8 and beyond Description While expanding existing HCI cluster with compute nodes configured with two cable option, using APIPA (zeroconf) addressing, the NDE inventory page displays an error: X node(s) cannot be displayed due to a problem with the network configuration. To deploy the missing node(s), ensure that jumbo frames are enabled on the switch ports connected to the node's virtual machine ports and storage ports. Doesn't discover any compute nodes
    • NetApp Element Plug-In for vCenter Server (VCP) 5 reports Server is not responding
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/NetApp_Element_Plug_In_for_vCenter_Server_VCP_5_reports_Server_is_not_responding
      Applies to NetApp Element Plug-In for vCenter Server (VCP) 5.0 and above VMware vSphere 6.7, 7.0U3f and above Issue The VCP is unresponsive or showing a banner that the Server is not responding or Ser...Applies to NetApp Element Plug-In for vCenter Server (VCP) 5.0 and above VMware vSphere 6.7, 7.0U3f and above Issue The VCP is unresponsive or showing a banner that the Server is not responding or Server Error The /opt/solidfire/sioc/data/logs/vcp-remote.log on the Management Node (mNode) is not displaying new messages
    • iSCSI adapter missing on vCenter / ESXi Host
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/iSCSI_adapter_missing_on_vcenter___Host_ESXi
      Applies to NetApp HCI ESXi vCenter Issue The iSCSI adapter is missing on the ESXi host Below error could appear in vCenter
    • Remote Replication pauses in Element due to fullness of target cluster
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Remote_Replication_pauses_in_Element_due_to_fullness_of_target_cluster
      Remote replication of paired volumes between clusters stops, with a combination of one or more of the following alerts showing in the the Cluster UI (https://<MVIP>) and in ActiveIQ: The following vol...Remote replication of paired volumes between clusters stops, with a combination of one or more of the following alerts showing in the the Cluster UI (https://<MVIP>) and in ActiveIQ: The following volumes have paused remote replication of snapshots because the target cluster is too full: volume <volume_ID> cluster pair ID <cluster pair_ID> target cluster <target_cluster_name>. To resolve this fault, free up some space on the target storage cluster.
    • Easy Scale fails when vmnics are not set to Active in fail-over configuration on existing ESXi host
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/Easy_Scale_fails_when_vmnics_are_not_set_to_Active_in_fail-over_configuration_on_existing_ESXi_host
      Applies to NetApp HCI NetApp Deployment Engine (NDE) VMware vSphere virtual switch (vSwitch) Issue NDE Easy Scale operation fails at "Connect to vCenter" step as per below:
    • NetApp Element block sync job stuck with no remaining time
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Element_block_sync_job_stuck_with_no_remaining_time
      Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Tim...Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Time NetApp SolidFire Active IQ reports the following unresponsiveService errors within a minute: A master service is not responding A bulk volume service is not responding
    • How to view the  snapshot details of a Solidfire/NetApp HCI Volume
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_view_volume__snapshot_details
      Applies to NetApp Element software NetApp HCI NetApp SolidFire Description This article explains different ways to view volume snapshot details.