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    • NetApp Element block sync job stuck with no remaining time
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_Element_block_sync_job_stuck_with_no_remaining_time
      Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Tim...Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Time NetApp SolidFire Active IQ reports the following unresponsiveService errors within a minute: A master service is not responding A bulk volume service is not responding
    • Is Storage Performance Impacting your volume Move or Cutover?
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Is_the_Storage_Performance_Impacting_your_volume_Move_or_Cutover
      Check CPU and disk utilization and latency, and volume latency before and during the volume move via both monitoring tools or live CLI commands. See when vol move was started /triggered and when it co...Check CPU and disk utilization and latency, and volume latency before and during the volume move via both monitoring tools or live CLI commands. See when vol move was started /triggered and when it completed from ASUP volume-move-show-table.xml or the volume move show command if still in progress. Volume Move is a background process by default and will throttle to user workload when active on the system.
    • BMC Java console view is stuck
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/BMC_Java_console_view_is_stuck
      Applies to NetApp HCI compute node NetApp H610S storage node Issue When accessing the Java/HTML5 view on compute node BMC, it is stuck on black screen with message 'DXE -- BIOS PCI Bus Enumeration...'...Applies to NetApp HCI compute node NetApp H610S storage node Issue When accessing the Java/HTML5 view on compute node BMC, it is stuck on black screen with message 'DXE -- BIOS PCI Bus Enumeration...' Accessing the Java console on storage node it is stuck with message: reconnect is in progresss....please wait
    • Console and management port does not respond on CN1610 switch running version 1.2.0.7 and earlier
      https://kb.netapp.com/on-prem/Switches/NetApp-KBs/Console_and_management_port_does_not_respond_on_CN1610_switch_running_version_1.2.0.7_and_earlier
      Applies to CN1610 FASTPATH 1.2.0.7 and earlier Configured to use Simple Network Time Protocol (SNTP) and email logging Issue Unresponsive switch console port. Unresponsive switch management port (SSH ...Applies to CN1610 FASTPATH 1.2.0.7 and earlier Configured to use Simple Network Time Protocol (SNTP) and email logging Issue Unresponsive switch console port. Unresponsive switch management port (SSH protocol).
    • SaaS mailbox restore stuck
      https://kb.netapp.com/Legacy/SaaS_Backup/SaaS_mailbox_restore_stuck
      Applies to SaaS Backup Issue Restore job for a mailbox is stuck in the queue for several hours/days without progress.
    • Storage System tab in SnapCenter GUI no longer displays active storage connections
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Storage_System_tab_in_SnapCenter_GUI_no_longer_displays_active_storage_connections
      Storage Systems page in SnapCenter GUI keeps showing "Updating information..." SnapManagerWeb.log shows error exception System.ArgumentException: An item with the same key has already been added. 2021...Storage Systems page in SnapCenter GUI keeps showing "Updating information..." SnapManagerWeb.log shows error exception System.ArgumentException: An item with the same key has already been added. 2021-07-28T17:22:34.0651037-06:00 DEBUG SnapManagerWeb PID=[6340] TID=[109] Found 6 implicit SVMs for the storage cluster with UUID: 6234ad01-5914-11d4-adde-357928563412 2021-07-28T17:22:34.0651037-06:00 DEBUG SnapManagerWeb PID=[6340] TID=[109] Found 16 storage systems.
    • Active IQ Unified Manager cluster health polling is stuck, slow, or fails
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_cluster_health_polling_is_stuck_slow_or_fails
      Applies to Oncommand Unified Manager 7.x Oncommand Unified Manager 9.x Active IQ Unified Manager 9.x Issue In Unified Manager (UM), a cluster inventory health collection is stuck, slow or fails with a...Applies to Oncommand Unified Manager 7.x Oncommand Unified Manager 9.x Active IQ Unified Manager 9.x Issue In Unified Manager (UM), a cluster inventory health collection is stuck, slow or fails with an error message.