Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Tim...Applies to NetApp Element Software Issue Block sync job does not progress under Running Tasks in the NetApp Element cluster UI Task is displayed with 00:00:00 Remaining Time and an ongoing Elapsed Time NetApp SolidFire Active IQ reports the following unresponsiveService errors within a minute: A master service is not responding A bulk volume service is not responding
After starting a full cluster support bundle collection from Hybrid Cloud Control (HCC), virtual volumes across multiple storage nodes report degraded and offline The following events are logged in th...After starting a full cluster support bundle collection from Hybrid Cloud Control (HCC), virtual volumes across multiple storage nodes report degraded and offline The following events are logged in the storage error logs: Severity: Error | ErrorCode: volumesDegraded | Details: Local replication and synchronization of the following volumes is in progress. Severity: Error | ErrorCode: volumesOffline | Details: The following volumes are offline. [xxxx,xxxx,xxxx]
Applies to SolidFire Storage Node NetApp HCI Storage Node Description It is possible for a node to report as "nodeOffline" and even have all of its disks "failed", but still be serving volumes to clie...Applies to SolidFire Storage Node NetApp HCI Storage Node Description It is possible for a node to report as "nodeOffline" and even have all of its disks "failed", but still be serving volumes to clients/hosts. This KB will show how to ensure no volumes are being hosted on a node before maintenance is performed.
Error Code: nodeOffline | Details: The SolidFire Application cannot communicate with the Storage node having node ID xx. Note: The drive(s) marked as Failed by the Cluster Master node because it could...Error Code: nodeOffline | Details: The SolidFire Application cannot communicate with the Storage node having node ID xx. Note: The drive(s) marked as Failed by the Cluster Master node because it could no longer communicate with the drives due to the stopped block services. If the block services are not recovered within 5 1/2 minutes, the drives will automatically sync out and NetApp support should be contacted to help determine if the drives can be re-added back into the node's configuration.
