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NetApp Knowledge Base

HCC storage upgrade health check fails

Last Updated:

Applies to

  • NetApp Element Software below 12.2
  • HCC
  • Management Node (mNode) configured with FQDN


Storage health check that is run from HCC using the configured fully qualified domain name (FQDN) of the mNode doesn't start and fails with below error immediately:

An error occurred that prevented the health check from running. If the problem persists, contact your technical support engineer.


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