Skip to main content
NetApp Knowledge Base

HCC storage firmware upgrades appear to fail and halt the upgrade

  1. Last updated
  2. Save as PDF
Views:
322
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

Hybrid Cloud Controller (HCC)

H610S node

Issue

While using HCC to upgrade storage node firmware of H610 nodes, the upgrade process produces an error and halts the upgrade process.

Error:

Element API call failed : ClusterMethod.list_volume_stats_by_volume.Contact your technical support engineer.

Even though the error is observed and the upgrade of subsequent nodes stops, it is observed that the node's firmware does complete the upgrade successfully.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.