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HCC storage firmware upgrades appear to fail and halt the upgrade

  1. Last updated
    May 9, 2025
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Category:
netapp-hci
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hci
Last Updated:
5/9/2025, 11:58:33 AM

Applies to

  • Hybrid Cloud Controller (HCC)
  • H610S node

Issue

While using HCC to upgrade storage node firmware of H610 nodes, the upgrade process produces an error and halts the upgrade process.

Error:

Element API call failed : ClusterMethod.list_volume_stats_by_volume.Contact your technical support engineer.

Even though the error is observed and the upgrade of subsequent nodes stops, it is observed that the node's firmware does complete the upgrade successfully.

 

 

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