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NetApp Knowledge Base

Disk shelf reports "Backplane VPD SEEROM corrupt or unreadable"

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5,575
Visibility:
Public
Votes:
4
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

  • Data ONTAP all versions
  • DS2246 Shelf
  • DS424x Shelf
  • DS212C Shelf
  • DS224C Shelf
  • DS460C Shelf
  • FAS2220/40
  • FAS255x
  • FAS2620
  • FAS2650/AFF-A200
  • FAS2720
  • FAS2750/AFF-A220
  • Vital Product Data (VPD)

Issue

  • Disk shelf reports SES status warning in the event/EMS logs:

     SAS expander warning for SAS shelf electronics X: non-critical status; Backplane VPD SEEROM corrupt or unreadable.

  • 'environment status' and 'storage show fault' will show the below output:

     Environment Status:

         Shelf status: non-critical  condition
<snip>
SAS Expander Module installed element list: 1, 2; with error: 1, 2 

    Storage show fault:

Enclosure Status: non-critical
<snip>
Vendor Unique Element 83-IOM3:
Element Status         Status Bytes  Status Descriptions
1 [IOM3 A]    : NONCRITICAL       03,0C,00,00   BACKPLANE VPD FAULT, MASTER 
2 [IOM3 B]    : NONCRITICAL       03,04,00,00   BACKPLANE VPD FAULT

OR

Vendor Unique Element 83-IOM12: (SAS)
Element Status                    Status Bytes    Status Descriptions
1 [IOM12 A]    : NONCRITICAL    03,0C,00,A0        BACKPLANE VPD FAULT, MASTER, RESERVED, RESERVED
2 [IOM12 B]    : NONCRITICAL    01,00,00,E0        RESERVED, EXCEPTION DATA VALID, RESERVED

 

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