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Disk Shelf Temperature Warning

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Category:
disk-shelves
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • FAS/AFF
  • Disk Shelves

Issue

  • From the event logs we can see the following shelf warning reported:

[node2: dsa_worker3: ses.status.temperatureWarning:alert]: DS2246 (S/N SHFFG1451XXXXXX) shelf 11 on channel 0c temperature warning for Temperature sensor 4: non-critical status; overtemperature warning. Current temperature: 66 C (150 F). This module is on the rear of the shelf on the lower left power supply.
[node2: statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
[node2: dsa_worker4: ses.status.temperatureInfo:info]: DS2246 (S/N SHFFG1451XXXXXX) shelf 11 on channel 0c temperature information for Temperature sensor 4: normal status.

  • The loaction of the sensor maps to PSU. 
  • The issue persists even after replacement of PSU.
  •   Shelf logs indicates that these  warnings are being set and cleared only through IOM B of  Shelf 

--------------------------------------------------------------
Shelflog start time: Tue Jan  9 05:01:59 GMT 2024
Controller Id: 536XXXXXX
Channel: 0a Shelf: 10 Module type: IOM6 Firmware rev: 0200
Shelf product id: DS224IOM6
Shelf Serial Number: SHFFG145XXXXXX
Module B Serial Number: 7904XXXXXX
Log ID: SHFFG1450000251_B_7f
Timestamp: Wed Feb 14 02:43:31 IST 2024
--------------------------------------------------------------
EVENT LOGS
Timestamp Tue Feb 13 21:13:32 2024 (2812 10:40:01.901)
Tue Feb 13 21:13:23 2024 ( 2812 10:39:53.292); 0304002D; M; ENC_MGT; env_control; 04; Temperature zone 3 is now: warning hot set
Tue Feb 13 21:13:24 2024 ( 2812 10:39:54.361); 0304002E; M; ENC_MGT; env_control; 04; Temperature zone 3 is now: warning hot cleared
Tue Feb 13 21:13:24 2024 ( 2812 10:39:54.361); 03040031; M; ENC_MGT; env_control; 04; Temperature zone 3 is now: OK
Tue Feb 13 21:13:25 2024 ( 2812 10:39:55.433); 0304002D; M; ENC_MGT; env_control; 04; Temperature zone 3 is now: warning hot set
Tue Feb 13 21:13:30 2024 ( 2812 10:39:59.716); 0304002E; M; ENC_MGT; env_control; 04; Temperature zone 3 is now: warning hot cleared
Tue Feb 13 21:13:30 2024 ( 2812 10:39:59.716); 03040031; M; ENC_MGT; env_control; 04; Temperature zone 3 is now: OK

 

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