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Disk have no signal from the same shelf bay

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Category:
fas-systems
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hw
Last Updated:

Applies to

  • DS4246
  • Hard Disk Drive(HDD)

Issue

  • HDD become unresponsive
  • Finally missing from RaidGroup
  • Replaced new HDD on the same shelf bay still have no signal(Both the amber LED and green LED are off)
  • The same HDD become operational after inserting it to different shelf bay.

[?] Mon Jan 16 01:50:01 KST [node02: pmcsas_timeout_0:sas.adapter.debug:info]: params: {'debug_string': 'Device 0d.10.3invalidated.', 'adapterName': '0a'}
[?] Mon Jan 16 01:50:01 KST [node02: pmcsas_timeout_0:sas.adapter.debug:info]: params: {'debug_string': 'Invalidating device 0d.10.3.', 'adapterName': '0a'}
[?] Mon Jan 16 01:50:01 KST [node02:scsi_cmdblk_strthr_admin: scsi.cmd.selectionTimeout:error]: Disk device0d.10.3: Adapter/target error: HA status 0x7: cdb0x88:0000000122284080:00000240. Targeted device did not respond to requestedI/O. I/O will be retried.
[?] Mon Jan 16 01:50:01 KST [node02:scsi_cmdblk_strthr_admin: scsi.cmd.selectionTimeout:error]: Disk device ?:?.?:Adapter/target error: HA status 0x7: cdb 0x28:5020e600:0240. Targeted devicedid not respond to requested I/O. I/O will be retried.
[?] Mon Jan 16 01:50:01 KST [node02: sanown_io:diskown.errorDuringIO:error]: error 25 (no valid path to disk) on disk 0b.10.3(S/N xxxxxxxx) while setting disk reservation
[?] Mon Jan 16 01:50:01 KST [node02: disk_server_0:disk.IO.status:debug]: params: {'deviceName': '0d.10.3', 'returnCode': '2','pathRetryCount': '0', 'adapterStatus': '0xd', 'cdb':'0x88:0000000122284080:00000240', 'basicTimeout': '10', 'iASCQ': '0x0','iSenseKey': '0x0', 'sSenseCode': '', 'ETime': '10568', 'iASC': '0x0','victimRetryCount': '10', 'sSenseKey': 'SCSI:no sense', 'targetStatus': '0x0','disk_information': 'Disk 0d.10.3 Shelf 10 Bay 3 [NETAPP   X308_HMRKP03TSSM NA00] S/N [xxxxxxxx] UID[500605BA:011BCC0C:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]','retryCount': '1', 'pathsTried': '0', 'timeoutRetryCount': '0'}
[?] Mon Jan 16 01:50:01 KST [node02: config_thread:raid.config.filesystem.disk.missing:info]: File system Disk/aggr2/plex0/rg0/0d.10.3 Shelf 10 Bay 3 [NETAPP   X308_HMRKP03TSSM NA00] S/N [xxxxxxxx] UID[500605BA:011BCC0C:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]is missing.
[?] Mon Jan 16 01:50:01 KST [node02: config_thread:raid.rg.degraded:notice]: : Raid group /aggr2/plex0/rg0 is degraded
[?] Mon Jan 16 01:50:02 KST [node02: config_thread:raid.rg.recons.missing:notice]: RAID group /aggr2/plex0/rg0 is missing 1disk(s).
[?] Mon Jan 16 01:50:02 KST [node02: config_thread:raid.rg.recons.info:notice]: Spare disk 0b.11.5 will be used to reconstruct onemissing disk in RAID group /aggr2/plex0/rg0.
[?] Mon Jan 16 01:50:02 KST [node02: config_thread:raid.rg.recons.start:notice]: /aggr2/plex0/rg0: starting reconstruction, usingdisk 0b.11.5, disk block 5248

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