How does NetApp ensure the integrity of data on returned disks?
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- Last Updated:
- 2/1/2022, 11:17:43 PM
Applies to
Disk Drives
Answer
While handling Return Merchandise Authorization (RMA) disks:
- NetApp has established procedures for the management of Hard Disk Drives returned through the RMA process from the point of shipment through testing, overwriting, and final disposition.
- At no point in this process do any NetApp or NetApp-contracted personnel access customer data residing on a returned drive.
Additional Information
For more information regarding this process, refer to the Hard Disk Drive RMA & Data Overwriting Process page.