Disk in Maintenance for more than 24 hours
Applies to
ONTAP 9
Issue
A failing disk goes into Maintenance and is not failed or returned to spare pool for more than 24 hours.
From EMS logs we see:
Fri May 23 17:57:46 -0500 [node-01: config_thread: raid.disk.maint.start:notice]: Disk 0a.02.38 Shelf 2 Drawer 4 Slot 2 Bay 38 [NETAPP X378_HLBRE10TA07 NA03] S/N [XXXXXX] UID [5000CCA2:A24AC8E4:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] will be tested.
Fri May 23 17:57:46 -0500 [nnode-01: disk_admin: disk.outOfService:notice]: Drive 0a.02.38 (XXXXXX): non-persistent message received. Power-On Hours: 33517, GList Count: 14, Drive Info: Disk 0a.02.38 Shelf 2 Drawer 4 Slot 2 Bay 38 [NETAPP X378_HLBRE10TA07 NA03] S/N [4DHA3ZYZ] UID [5000CCA2:A24AC8E4:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000].
Fri May 23 17:59:05 -0500 [node-01: sanown_io: diskown.errorReadingOwnership:notice]: error 43 (disk is in maintenance testing) while reading ownership on disk 0a.02.38 (S/N XXXXX)
Fri May 23 17:59:05 -0500 [node-01: sanown_io: diskown.statusReadOwnership:info]: params: {'errorno': '43', 'errortext': 'disk is in maintenance testing', 'diskname': '0a.02.38', 'serialno': 'XXXXXX'}
Fri May 23 17:59:15 -0500 [node-01: sanown_io: diskown.errorDuringIO:error]: error 13 (fatal disk error) on disk 0a.02.38 (S/N XXXXXX) while setting disk reservation
Fri May 23 19:42:29 -0500 [node-01: sanown_io: diskown.errorReadingOwnership:notice]: error 43 (disk is in maintenance testing) while reading ownership on disk 0a.02.38 (S/N XXXXX)
Fri May 23 19:42:29 -0500 [node-01: sanown_io: diskown.statusReadOwnership:info]: params: {'errorno': '43', 'errortext': 'disk is in maintenance testing', 'diskname': '0a.02.38', 'serialno': 'XXXXX'}
Mon May 26 23:00:38 -0500 [node-01: disk_maint_admin: disk.maint.test.end:notice]: Disk 0a.02.38 Model [X378_HLBRE10TA07] S/N [XXXX] has completed maintenance testing with status 0 (0x0,0x0,0x0,0x0).
Mon May 26 23:00:39 -0500 [node-01: config_thread: raid.disk.maint.done:notice]: Disk 0a.02.38 Shelf 2 Drawer 4 Slot 2 Bay 38 [NETAPP X378_HLBRE10TA07 NA03] S/N [XXXXXX] UID [5000CCA2:A24AC8E4:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] tests were completed successfully.