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Service Processor status not visible on command line after upgrade

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Applies to

  • FAS2650
  • ONTAP version: 9.3P4
  • SP version: 5.6P1

Issue

After performing an SP (Service Processor) firmware upgrade to version 5.6P1, the SP status on one of the nodes might not be visible from the command line.

cluster::> system service-processor show
 IP Firmware
Node          Type    Status    Configured   Version    IP Address
------------- ---- ----------- ------------ --------- -------------------------
Node1          SP     online      true        5.6P1      128.1.50.171

Error: show failed: Database is not open.

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