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CMK-enabled volumes go offline after a management switch failure

  1. Last updated
    Aug 30, 2024
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Category:
azure-netapp-files
Specialty:
core
Last Updated:
8/30/2024, 12:26:37 PM

Applies to

  • Customer-Managed Keys
  • ONTAP 9

Issue

Volumes report offline after a management switch failure

Tue Aug 13 11:39:55 +0000 [cluster-01: mgwd: ekmip.akv.volOffline:alert]: The SVM has been blocked and any encrypted volumes belonging to the SVM have been taken offline due to key access errors. AKV configuration details, SVM: "svm1", configuration name "default", key ID: "<key_ID_address>", AKV name: "<key_vault_address>".

 

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