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splogd is running in degraded mode and having difficulty getting splogs from the SP FW

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Category:
fas-systems
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hw
Last Updated:

Applies to

  • AFF systems
  • FAS systems
  • Service Processor (SP)
  • Bbaseboard management controller (BMC)

Issue

  • The following messages are logged by the controller
Sun May 30 19:17:11 +0200 [node-01: cf_worker: spmgmt.driver.timeout:error]: The software driver for the Service Processor (SP) detected a problem: Cannot send takeover configuration..
Sun May 30 19:17:11 +0200 [node-01: cf_worker: cf.hwassist.notifyCfgFailed:alert]: Failed to update the hardware-assist configuration with hardware component (SP): SP communication error(7).
Mon May 31 05:30:00 +0200 [node-01: splog_main: splog.warnings:error]: splogd is running in degraded mode and having difficulty getting splogs from the SP FW.
 
  • ::> node run -node node-01 sysconfig -a shows partial information for the SP
Service Processor Status: Online
Firmware Version: 5.7
Mgmt MAC Address: 00:A0:98:F5:3F:0C
Ethernet Link: down, full duplex, auto-neg complete
Using DHCP: no
IPv4 configuration:
IP Address: unknown
Netmask: unknown
Gateway: unknown
IPv6 configuration: Disabled

 

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