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    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/FAS8060__Environmental_Reason_Shutdown_Battery_PCT_capacity_critical
      FAS8060 The node just replaced motherboard suddenly shutdown and console log indicates below message. Tue Dec 15 19:08:48 KST [Nodename:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Envir...FAS8060 The node just replaced motherboard suddenly shutdown and console log indicates below message. Tue Dec 15 19:08:48 KST [Nodename:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery PCT capacity critical) The "system sensors" command displays "na": SP> system sensors filter Bat_Initial_Fcc Sensor Name | Current | Unit | Status | LCR | LNC | UNC | UCR Bat_Initial_Fcc | na | Amps * hour | ok | na | na | na | na
    • https://kb.netapp.com/Legacy/ONTAP/7Mode/After_deleting_SnapVault_relations_between_a_source_and_destination_on_the_destination_some_relationships_are_still_showing
      Applies to SnapVault 7-Mode Issue After deleting SnapVault relationships, on the destination still, some relationships are showing
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Emergency_shutdown__Environmental_Reason_Shutdown_Battery_charging_current_failed_due_to_an_overloaded_Service_Processor
      Sat Jun 20 10:01:01 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN1 is not readable. Sat Jun 20 10:08:04 CEST [node_name: env_mgr: monitor.fru.info....Sat Jun 20 10:01:01 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN1 is not readable. Sat Jun 20 10:08:04 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU FAN2 is not readable. Sat Jun 20 10:11:15 CEST [node_name: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU PSU2 is not readable.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Health_monitor_alert_SPNotConfiguredAlert
      The system health alert show command shows the below details: Use the "system service-processor network modify" command to configure the network interface of the Service Processor. Use the "system ser...The system health alert show command shows the below details: Use the "system service-processor network modify" command to configure the network interface of the Service Processor. Use the "system service-processor image modify -node cluster-01 -autoupdate true" to configure AutoUpdate feature of the Service Processor. Possible Effect: You might not be able to use the Service Processor to remotely access, monitor, and troubleshoot your storage system.
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Deprecated_SSH_Cryptographic_Settings_in_Service_Processor__key_exchange_diffie_hellman_group1_sha1
      Applies to ONTAP 9 SP/BMC Issue Penetration testing tool or security software audit could report a vulnerability on the Service Processor IP address as supporting deprecated SSH Cryptographic Settings...Applies to ONTAP 9 SP/BMC Issue Penetration testing tool or security software audit could report a vulnerability on the Service Processor IP address as supporting deprecated SSH Cryptographic Settings, such as diffie-hellman-group1-sha1 or chacha20-poly1305@openssh.com A more generic alert such as ssh-weak-kex-algorithms or SSH Weak key Exchange Algorithms Enable could also be reported
    • https://kb.netapp.com/Legacy/ONTAP/7Mode/System_Console_session_via_the_Service_Processor_corrupted_by_serial_console_port
      â–’Files /cfcard/x86_64/freebsd/image2/VERSION and /var/VERSION differ Waiting for PIDS: /usr/sbin/rpcbind 908wâ–’â–’wâ–’â–’â–’â–’w{â–’â–’â–’wâ–’â–’â–’{â–’â–’â–’â–’â–’{â–’â–’â–’â...â–’Files /cfcard/x86_64/freebsd/image2/VERSION and /var/VERSION differ Waiting for PIDS: /usr/sbin/rpcbind 908wâ–’â–’wâ–’â–’â–’â–’w{â–’â–’â–’wâ–’â–’â–’{â–’â–’â–’â–’â–’{â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’wâ–’wâ–’â–’â–’â–’â–’â–’â–’â–’â–’â–’{â–’â–’â–’{â–’â–’â–’â–’â–’â–’{â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’{â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–…
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_reset_the_configuration_information_for_the_SP_BMC
      Applies to AFF Systems ASA Systems FAS Systems Description This article describes how to reset the configuration information for the Service Processor (SP) or Baseboard Management Controller (BMC).
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SP_in_rebooting_status_after_ONTAP_upgrade_or_maintenance_activity
      ONTAP 9 Service processor (SP) Baseboard Management Controller (BMC) The status of SP/BMC shows as rebooting after a maintenance activity: Cluster::> system service-processor show Node Type Status IP ...ONTAP 9 Service processor (SP) Baseboard Management Controller (BMC) The status of SP/BMC shows as rebooting after a maintenance activity: Cluster::> system service-processor show Node Type Status IP Configured FirmwareVersion IP Address FAS8200-01 BMC rebooting true 13.4P2 1.2.3.4 FAS8200-02 BMC online true 13.4P2 1.2.3.5 The same status is observed from sysconfig -a output as well: ::> system node run -node <node> -command sysconfig -a Service Processor Status: Rebooting
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/e0M_Port_on_controller_is_permanently_down
      Applies to FAS platforms AFF platforms Issue e0M port down Service Processor is accessible
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SP_HBT_MISSED_in_EMS_log
      Applies to Data ONTAP 8 ONTAP 9 Service Processor (SP) Issue System has similar "SP HBT MISSED" error in EMS: Mon Oct 25 13:10:39 +0900 [Nodename: spsm_listener: callhome.sp.hbt.missed:notice]: Call h...Applies to Data ONTAP 8 ONTAP 9 Service Processor (SP) Issue System has similar "SP HBT MISSED" error in EMS: Mon Oct 25 13:10:39 +0900 [Nodename: spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED Tue Jun 21 10:32:10 +0900 [Nodename: spsm_listener: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Service_processor_password_doesn_t_update
      Applies to Cluster Data ONTAP 9.3 ONTAP 9 Service Processor Issue The service processor password does not update when the password is changed in the cluster shell.