Skip to main content
NetApp Knowledge Base

System services manager policy state is off

  1. Last updated
  2. Save as PDF
Views:
41
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Service Manager Policy

Issue

  • Service Manager policies remain in the OFF state:

Cluster::> system services manager policy show -service diagnosis -version 1.0
Service           Version State Constituent Number Target
            Active Nodes
----------------- ------- ----- ----------- ------ --------------------------
diagnosis
       1.0     off   cphmd       0      any
       1.0     off   cshmd       0      any
       1.0     off   schmd       0      any
       1.0     off   shmd        0      any
4 entries were displayed.

  • Diagnosis constituents are getting stopped automatically:

EMS.GZ shows below errors:
000003c5.0119608a 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process schmd state stop
000003c5.01196092 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process cphmd state stop
000003c5.0119609a 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process shmd state stop
000003c5.011960a1 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process cshmd state stop

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.