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System services manager policy state is off

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Service Manager Policy

Issue

  • Service Manager policies remain in the OFF state:

Cluster::> system services manager policy show -service diagnosis -version 1.0
Service           Version State Constituent Number Target
            Active Nodes
----------------- ------- ----- ----------- ------ --------------------------
diagnosis
       1.0     off   cphmd       0      any
       1.0     off   cshmd       0      any
       1.0     off   schmd       0      any
       1.0     off   shmd        0      any
4 entries were displayed.

  • Diagnosis constituents are getting stopped automatically:

EMS.GZ shows below errors:
000003c5.0119608a 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process schmd state stop
000003c5.01196092 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process cphmd state stop
000003c5.0119609a 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process shmd state stop
000003c5.011960a1 00b068c7 Fri Jul 28 2023 17:30:05 +05:30 [kern_mgwd:info:2318] SSTEST: got diagnosis callback for process cshmd state stop

 

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