SwitchCommunityString_Alert reported on cluster switch
Applies to
- ONTAP 9
- Cisco Nexus Cluster Switches
- Cluster Switch Health Monitoring (CSHM)
Issue
- The following alert is reported in the event logs:
[Node-02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchCommunityString_Alert[switch_A_1(xxxxxxxxxxx)].
- The cluster switch is not being monitored with reason "IP address not reachable" in CSHM:
ClusterA::> system cluster-switch show
Switch Type Address Model
--------------------------- ------------------ ---------------- ---------------
switch_A_1(xxxxxxxxxxx) cluster-network 10.1.1.X NX3132V
Serial Number: xxxxxxxxxxx
Is Monitored: false
Reason: IP address not reachable
Software Version: Cisco Nexus Operating System (NX-OS) Software, Version 7.0(3)I4(1)
Version Source: CDP
- Pinging the cluster switch IP address from node-mgmt LIF fails with no answer.
- SSH to the switch gets times out.