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HA Group Notification (NVRAM EXCESSIVE CORRECTABLE ECC) ERROR - AutoSupport Message

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Applies to

  • AutoSupport Alert: NVECCA
  • ONTAP Releases
    • 9.1P18 and later
    • 9.3P11 and later
    • 9.4P6 and later
    • 9.5 and all later releases

Issue Summary

  • This message occurs when excessive correctable error-correcting code (ECC) memory errors are reported by the NVRAM complex. 

Example:

[node-01: env_mgr: nvdimm.excessive.cecc.errs:alert]: Excessive correctable ECC errors in the NVDIMM in slot-11. Count: 1.

Node: node-01
Time: Mon, Sep 15 17:36:31 2025
Severity: ALERT
Message: nvdimm.excessive.cecc.errs: Excessive correctable ECC errors in the NVDIMM in slot-11. Count: 1.
Description: This message occurs when excessive correctable error-correcting code (ECC) memory errors are reported by the NVDIMM controller.
Corrective Action: Use the "system environment sensors show -hidden true" clustershell command to view the current "NV Correctable ECC Count" value. Contact NetApp technical support for further assistance.
Source: env_mgr

  • A proactive notification is sent by ONTAP once a critical amount of errors on a memory has been identified.

Example:

[node-01: env_mgr: callhome.nvram.cecc:error]: Call home for NVRAM EXCESSIVE CORRECTABLE ECC.

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