Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 16 results
    • https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/How_to_troubleshoot_FabricSwitchPowerFail_Alert
      Applies to MetroCluster FC FabricSwitchPowerFail_Alert Description MetroCluster Health Monitor (FHM) AutoSupport messages are triggered when certain MetroCluster backend switch conditions are detected...Applies to MetroCluster FC FabricSwitchPowerFail_Alert Description MetroCluster Health Monitor (FHM) AutoSupport messages are triggered when certain MetroCluster backend switch conditions are detected. This article explains the cause and necessary actions to resolve these alerts.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/NVRAM_EXCESSIVE_CORRECTABLE_ECC_-_AutoSupport_Message
      Applies to AutoSupport Alert: NVECCA ONTAP Releases 9.1P18 and later 9.3P11 and later 9.4P6 and later 9.5 and all later releases Issue Summary This message occurs when excessive correctable error-corr...Applies to AutoSupport Alert: NVECCA ONTAP Releases 9.1P18 and later 9.3P11 and later 9.4P6 and later 9.5 and all later releases Issue Summary This message occurs when excessive correctable error-correcting code (ECC) memory errors are reported by the NVRAM complex. A proactive notification is sent by ONTAP once a critical amount of errors on a memory has been identified. [node: env_mgr: callhome.nvram.cecc:error]: Call home for NVRAM EXCESSIVE CORRECTABLE ECC.
    • https://kb.netapp.com/Legacy/AltaVault/How_to_replace_a_faulty_hard_disk_drive_on_AltaVault
      This KB article describes the procedure to replace a faulty hard disk drive on an AltaVault AVA-400, or AVA-800 appliance.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/HA_Group_Notification_NVRAM_EXCESSIVE_CORRECTABLE_ECC_ERROR_AFF_A700S_AutoSupport_Message
      Applies to AutoSupport Alert: NVECCM Platforms AFF A700S ONTAP 9 Issue Summary A proactive notification is sent by ONTAP once a critical amount of errors on a memory device has been identified.
    • https://kb.netapp.com/on-prem/Switches/Brocade-KBs/Brocade_firmwarecommit_failed_error
      Applies to Brocade Switch Issue Firmware upgrade failed with error firmwarecommit failed
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Correctable_memory_error_FAQ
      How do I check the status of the RMA or Engineer? What is the procedure to replace the DIMM? What steps should be done on the system in advance of the replacement? A takeover of the node where the mem...How do I check the status of the RMA or Engineer? What is the procedure to replace the DIMM? What steps should be done on the system in advance of the replacement? A takeover of the node where the memory needs to be replaced can be performed. The defective DIMM is called out in the case symptom What is the impact of leaving the identified DIMM in the system? The DIMM is degraded and might result in an unexpected disruption of the node.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/HCI_compute_host_crashed_with_uncorrectable_memory_error
      Hybrid Cloud Infrastructure host crashed with Faulty memory DIMM
    • https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/What_does_the_autosupport_message_FabricSwitchPowerFail_Alert_mean
      MetroCluster Health Monitor (FHM) AutoSupport messages are triggered when certain MetroCluster backend switch conditions are detected. FabricSwitchPowerFail_Alert is triggered when a powersupply of th...MetroCluster Health Monitor (FHM) AutoSupport messages are triggered when certain MetroCluster backend switch conditions are detected. FabricSwitchPowerFail_Alert is triggered when a powersupply of the MetroCluster backend switch has a failed power supply or a the power is interrupted.
    • https://kb.netapp.com/Legacy/AltaVault/AutoSupport_Message_AltaVault_Disk_Failed_ALERT
      AltaVault Disk Failed ALERT. AltaVault Notification: This message indicates that a disk has failed on an AltaVault.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/PANIC___ECC_error_at_DIMM_NV1_Uncorrectable_Machine_Check_Error_at_CPUx
      Applies to FAS platforms AFF platforms DIMM-NV Issue Controller reboots after a PANIC. Example: PANIC : ECC error at DIMM-NV1: 94-04-1647-0000006E,ADDR 0x4f0000000,(Node(0), CH(1), DIMM(0), Rank(0), B...Applies to FAS platforms AFF platforms DIMM-NV Issue Controller reboots after a PANIC. Example: PANIC : ECC error at DIMM-NV1: 94-04-1647-0000006E,ADDR 0x4f0000000,(Node(0), CH(1), DIMM(0), Rank(0), Bank(0x0),Row(0x3000), Col(0x0) Uncorrectable Machine Check Error at CPU1. NB Error: STATUS(Val,UnCor,Enable,MiscV,AddrV,PCC,CErrCnt(0),RdECC,ErrCode(Channel Unkn, Read)ErrCode(0x9f))MISC(Synd(0xba849f9f),Chan(0x1),DIMM(0),RTID(0xc0)), ADDR(0x4f0000000).
    • https://kb.netapp.com/Support/NSS/Installed_Products/How_to_request_part_shipment_for_memory_replacements
      As a Warranty customer, in order to have the part shipped, you are required to log onto the NetApp Support Site, locate this newly created case, and follow instructions per this KB: ActiveIQ Case: How...As a Warranty customer, in order to have the part shipped, you are required to log onto the NetApp Support Site, locate this newly created case, and follow instructions per this KB: ActiveIQ Case: How to request part shipment with warranty entitlement. If you are unable to locate your case, create a new technical case on the NetApp Support Site to request the part replacement.