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Missing firmware version from one PSM3E module

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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF-A800

Issue

  1. PSM3E firmware version is missing from multiple outputs. Example: 
  • cluster::> node run -node <node> sysconfig -a
slot 0: Virtual iSCSI Host Adapter 0m
[...]
Shelf 0: FS4483PSM3E Firmware rev. PSM3E A: 0120 PSM3E B:     
 
  • cluster::> storage shelf show -node node_name -fields module-fw-revision
node shelf module-fw-revision
-------- ----- ------------------
node_name 1.0 0120,     
node_name 2.0 0120,0120
2 entries were displayed.
  • EMS
[node_name: dsa_worker0: ses.status.electronicsWarn:error]: FS4483PSM3E (S/N serial_number) shelf 0 on channel 0m environmental monitoring warning for SES electronics 2: communication error. ; enclosure services hardware failed This element is on the rear of the shelf at the bottom, on shelf module (B).
[node_name: dsa_worker0: ses.status.ModuleError:alert]: FS4483PSM3E (S/N serial_number) shelf 0 on channel 0m PCI switch error for PCI Switch 2: status not available; status not available. This element is on the rear of the shelf at the bottom, on shelf module (B).
[node_name: dsa_worker2: ses.status.electronicsInfo:info]: FS4483PSM3E (S/N serial_number) shelf 0 on channel 0m environmental monitoring information for SES electronics 2: normal status.
  1. Data access via the path is not impacted

 

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