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Missing disk after replacement

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Category:
disk-shelves
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 
  • Disk replacement
  • Shelf bay

Issue

  • Automatic case for faulty disk:
DSK*FLT:Disk /aggregate/plex0/rg0/0a.0.0 Shelf 0 Bay 0 [NETAPP X123_ABCD012345678 NA00] S/N [AB123456]
  • Disk replaced but no LED activity
  • Missing drive in the logs:

Mon Jan 01 12:28:14 0300 [node_name: dmgr_thread: raid.disk.missing:info]: Disk /aggregate/plex0/rg0/0a.0.0 Shelf 0 Bay 0 [NETAPP X123_ABCD012345678 NA00] S/N [AB123456] UID [...] is missing from the system
Mon Jan 01 12:28:14 0300 [node_name: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggregate/plex0/rg0/0a.0.0 Shelf 0 Bay 0 [NETAPP X123_ABCD012345678 NA00] S/N [AB123456] UID [...] is missing.
Mon Jan 01 12:28:14 0300 [node_name: config_thread: raid.rg.degraded:notice]: : Raid group /aggregate/plex0/rg0 is degraded
Mon Jan 01 12:28:55 0300 [node_name: config_failed_disk: callhome.fdsk. missing:error]: Call home for FILESYSTEM DISK MISSING

  • Shelf bay reported as empty:
Shelf name: 0a. shelf0
Shelf id: 0
Channel: 0a
Module: A
Shelf UID: aa:bb:cc:dd:ee:ff:00:11
Shelf S/N: ABCD0123456789
Term switch: N/A
Shelf state: ONLINE
Module state: OK
Partial Path Link Invalid Running Loss Phy CRC Phy
Disk Port Timeout Rate DWord Disparity Dword Reset Error Change ...
----------------------------------------------------------------...
...                                                                
[ 3 ] EMPTY 7 NA 0 0 0 0 0 4                                       
...                                 

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