MetroCluster HA interconnect port e1a down
Applies to
- FAS8300
- ONTAP 9
- MetroCluster IP
- HA interconnect ports using 100 GbE QSFP28 optics
Issue
- EMS reports repeated HA interconnect down events
node-02 ERROR ic.HAInterconnectDown: HA interconnect: Interconnect down for 606 minutes: link0 downnode-02 ERROR ic.HAInterconnectDown: HA interconnect: Interconnect down for 546 minutes: link0 down
- Call Home alerts generated for HA interconnect port offline
node-02 ALERT callhome.hainterconnect.down: Call home for HA INTERCONNECT DOWN due to link0 down.node-02 ALERT callhome.hm.alert.major: Call home for Health Monitor process nchm: MccIp_PortOfflineAlert[nodre-02_e1a-10].
- One node shows HA interconnect link down while partner remains up
cluster::*> system ha interconnect status show Node: node-01 Link 0 Status: up Link 1 Status: up Is Link 0 Active: true Is Link 1 Active: true IC RDMA Connection: up Node: node-02 Link 0 Status: down Link 1 Status: up Is Link 0 Active: false Is Link 1 Active: true IC RDMA Connection: up
- QSFP module not detected on affected port
sysconfig -a slot 1: Dual 40/100G Ethernet T62100-CR e1a MAC Address: 00:07:43:xx:xx:xx (auto-unknown-fd-down) QSFP Vendor: QSFP Part Number: QSFP Serial Number:
