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MPB1 sensors are failed on AFF A700s

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Category:
aff-series
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hw
Last Updated:

Applies to

  • AFF A700s

Issue

  • EMS error messages example:

Fri Jul 30 15:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 LTemp1) is not readable.
Fri Jul 30 15:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 RTemp1) is not readable.
Fri Jul 30 15:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 LTemp2) is not readable.
Fri Jul 30 15:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 RTemp2) is not readable.
Fri Jul 30 15:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 LTemp3) is not readable.
Fri Jul 30 15:33:31 +0200 [node_name: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE
Fri Jul 30 15:34:00 +0200 [node_name: monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high..
Fri Jul 30 15:34:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 RTemp3) is not readable.
Fri Jul 30 15:34:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 LTemp4) is not readable.
Fri Jul 30 15:34:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 RTemp4) is not readable.
Fri Jul 30 15:34:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (BridgeB1 LTemp) is not readable.
Fri Jul 30 15:34:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (BridgeB1 RTemp) is not readable.
Fri Jul 30 16:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 LTemp1) is not readable.
Fri Jul 30 16:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 RTemp1) is not readable.
Fri Jul 30 16:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 LTemp2) is not readable.
Fri Jul 30 16:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 RTemp2) is not readable.
Fri Jul 30 16:33:01 +0200 [node_name: env_mgr: monitor.temp.unreadable:error]: The controller temperature (MPB1 LTemp3) is not readable.
Fri Jul 30 16:33:31 +0200 [node_name: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE
... (repeated hourly)

  • The following sensors are shown as failed from each node in the HA pair:
::> system node run -node * -command environment status
2 entries were acted on.

Node: netapp-a700s-1
Sensor Name              State          Current  Critical     Warning     Warning    Critical
Reading       Low         Low         High    High
---------------------------------------------------------------------------------------------------
MPB1 LTemp4              failed            -- C         0 C         5 C        55 C        60 C
MPB1 RTemp4              failed            -- C         0 C         5 C        55 C        60 C


Node: netapp-a700s-2
Sensor Name              State          Current    Critical     Warning  Warning    Critical
Reading       Low         Low         High High
-------------------------------------------------------------------------------------------------
MPB1 LTemp4              failed            -- C         0 C        5 C        55 C        60 C
MPB1 RTemp4              failed            -- C         0 C        5 C        55 C        60 C
  • No other temperature sensor reported issues

 

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