How to best triage "DIMM mapped out with error 0x30" on ONTAP hardware platforms
Applies to
- AFF systems
- FAS systems
Answer
Sample outputs
Initializing System Memory ...
DIMM:5 mapped out. BIOS MRC HW R/W test error. Major / Minor Error Code: 0x30 / 0x1C
Complete channel mapped out.
DIMM: B0 mapped out. BIOS MRC mapped out DIMM. Major Code 0x30 Minor Code 0x13
DIMM:2 mapped out. BIOS MRC HW R/W test error. Major / Minor Error Code: 0x30 / 0x1C
Complete channel mapped out.
For 0x30 Errors, be sure that the system is running the latest BIOS *before* performing any motherboard, DIMM reseats, or replacements.
| Platform | Minimum BIOS | Associated Bug | Guide |
|---|---|---|---|
|
AFF A700, FAS9000 |
10.5 | Bug 1195242 | KB article |
|
AFF80x0, FAS80x0 |
9.7 | Bug 1195423 | KB article |
|
AFF A300, AFF A2x0, FAS8200, FAS27x0, FAS26x0 |
11.5 | Bug 1195243 | KB article |
|
AFF A400, FAS8300, FAS8700 |
16.2 | Bug 1302510 | KB article |
You can get the BIOS version from either:
- The console (during the failed boot)
- Within maintenance mode (using
sysconfig -v) - or from ONTAP
sysconfig -voutput
::> run -node <node_name| local> -command sysconfig -v
slot 0: System Board 1.9 GHz (System Board XXII B1)
Model Name: FAS2650
Part Number: 111-02505
Revision: B1
Serial Number: 00000000000
BIOS version: 11.9
Loader version: 6.0.10
- If this occurred during the middle of an ONTAP upgrade; perform the BIOS update and resume the upgrade
- If the system is not running on a supported fix, update the BIOS from LOADER using this procedure
Additional Information
If the BIOS update does not solve the issue please contact NetApp Technical Support and reference this article