Disk Drives While handling Return Merchandise Authorization (RMA) disks: NetApp has established procedures for the management of Hard Disk Drives returned through the RMA process from the point of shi...Disk Drives While handling Return Merchandise Authorization (RMA) disks: NetApp has established procedures for the management of Hard Disk Drives returned through the RMA process from the point of shipment through testing, overwriting, and final disposition. At no point in this process do any NetApp or NetApp-contracted personnel access customer data residing on a returned drive. For more information regarding this process, refer to the Hard Disk Drive RMA & Data Overwriting Process page.
