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Handling L2 Watchdog Resets on the AFF A900 and FAS9500 Platform

  1. Last updated
    Jan 30, 2025
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Category:
aff-series
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hw
Last Updated:
1/30/2025, 4:30:48 PM

Applies to

  • AFF A900
  • FAS9500

Issue

  • Node reboots unexpectedly. Example: 

[IPMI.notice]: 036c | 02 | EVT: 6fc124ff | System_Watchdog | Assertion Event, "Hard reset"
[IPMI Event.critical]: L2 watchdog timeout hard reset
 

  • or the node does not reboot after an unexpected shutdown. Example: 

[IPMI.notice]: 0076 | 02 | EVT: 6fc302ff | System_Watchdog | Assertion Event, "Power cycle"
[IPMI Event.critical]: L2 watchdog timeout power cycle

  • If the node reboots, the following error can be seen in the EMS log files. Example: 

[netapp: splog_main: mgr.boot.reason_abnormal:EMERGENCY]: System rebooted due to a watchdog reset.
[netapp: splog_main: callhome.reboot.watchdog:alert]: Call home for REBOOT (watchdog reset)

  • If node is unable to reboot, system senors from the BMC may show the Attn_Sensor1 as Asserted

SysReset         | 0x0        | discrete   |            | na        | na        | na        | na        
System_Watchdog  | 0x0        | discrete   |            | na        | na        | na        | na        
Attn_Sensor1     | 0x0        | discrete   | Asserted   | na        | na        | na        | na 

 

 

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