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Environment shutdown due to a FAN failure in a FAS9000

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fas-systems
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hw
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Applies to

  • ONTAP 9
  • AFF A700 / FAS9000
  • SP firmware version 4.7 or later

Issue

Controller powered down, due to "Multiple fans has failed" event, causing a partner takeover.

  • Check EMS / Event log:

::> event log show -event *fan*

Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F1 at failed
Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F2 at failed
Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F3 at failed
Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F4 at failed
Thu Mar 05 11:20:07 CET [node_name: env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
Thu Mar 05 11:20:35 CET [node_name: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: FanB1 F1
Thu Mar 05 11:20:35 CET [node_name: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: FanB1 F2

  • Check SP logs outputs:

Mar  2 08:15:24 (none) : [477 WARNING][Porting/platform/PDKFan.c:1397]FanDaemon: Failure to read FanModuleData from fan module 1
Mar  2 08:15:24 (none) : [477 WARNING][Porting/platform/PDKFan.c:1416]FanDaemon: Fan module 1 marked bad after 3 consecutive failures
Mar  2 08:15:30 (none) : [477 WARNING][Porting/platform/PDKFan.c:1397]FanDaemon: Failure to read FanModuleData from fan module 1
Mar  2 08:15:30 (none) : [477 WARNING][Porting/platform/PDKFan.c:1416]FanDaemon: Fan module 1 marked bad after 3 consecutive failures

  • Check the outputs of:

::> system node run -node <node_name> environment status chassis all

 

 

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