Environment shutdown due to a FAN failure in a FAS9000
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- Category:
- fas-systems
- Specialty:
- HW
- Last Updated:
- 4/21/2025, 12:19:43 PM
Applies to
- ONTAP 9
- AFF A700 / FAS9000
- SP firmware version 4.7 or later
Issue
Controller powered down, due to "Multiple fans has failed" event, causing a partner takeover.
- Check EMS / Event log:
::> event log show -event *fan*
Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F1 at failed
Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F2 at failed
Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F3 at failed
Thu Mar 05 11:20:05 CET [node_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanB1 F4 at failed
Thu Mar 05 11:20:07 CET [node_name: env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
Thu Mar 05 11:20:35 CET [node_name: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: FanB1 F1
Thu Mar 05 11:20:35 CET [node_name: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: FanB1 F2
- Check SP logs outputs:
Mar 2 08:15:24 (none) : [477 WARNING][Porting/platform/PDKFan.c:1397]FanDaemon: Failure to read FanModuleData from fan module 1
Mar 2 08:15:24 (none) : [477 WARNING][Porting/platform/PDKFan.c:1416]FanDaemon: Fan module 1 marked bad after 3 consecutive failures
Mar 2 08:15:30 (none) : [477 WARNING][Porting/platform/PDKFan.c:1397]FanDaemon: Failure to read FanModuleData from fan module 1
Mar 2 08:15:30 (none) : [477 WARNING][Porting/platform/PDKFan.c:1416]FanDaemon: Fan module 1 marked bad after 3 consecutive failures
- Check the outputs of:
::> system node run -node <node_name> environment status chassis all
