"CriticalFruMultiFaultAlert" is reported on system
Applies to
- AFF A700s
- FAS 2650
- AFF A220
- AFF A300
- AFF A900
- FAS 8200
- FAS 2720
- AFF C190
Issue
- EMS raises "CriticalFruMultiFaultAlert" repeatedly and recovers automatically after a few minutes.
10/21/2020 01:53:52 Node-02 ALERT hm.alert.raised: Alert Id = CriticalFruMultiFaultAlert , Alerting Resource = HZBDXXXXXXXXXX raised by monitor chassis
10/21/2020 01:55:12 Node-02 ALERT callhome.hm.alert.critical: Call home for Health Monitor process cphm: CriticalFruMultiFaultAlert[HZBDXXXXXXXXXX].
10/21/2020 02:03:52 Node-02 NOTICE hm.alert.cleared: Alert Id = CriticalFruMultiFaultAlert , Alerting Resource = HZBDXXXXXXXXXX cleared by monitor chassis
- From the "SYSCONFIG-M", it can be determined that the Alerting Resource = HZBDXXXXXXXXXX is the PSU1 FRU located in the Node-01.
!PSU1!HZBDXXXXXXXXXX!DPS-1600AB-12 A!S3F!
- Multiple temperature sensors indicated 0°C, and a shutdown notification was issued due to low chassis temperature.
env_mgr: monitor.shutdown.chassisUnderTemp:error]: Chassis temperature is too cold: Temp on I/O Slot1 is critical low. System will be shutdown in 2 minutes
env_mgr: monitor.chassisTemperature.cool:alert]: Chassis temperature is too cool: IO1 200G SW DieTmp is critical low (0 C).
monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too low..
env_mgr: callhome.chassis.undertemp:EMERGENCY]: Call home for CHASSIS UNDER TEMPERATURE SHUTDOWN