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Commands using the SP API Service fail due to a certificate issue

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Applies to

Issue

One or more of the following errors might be seen in commands that utilize the SP API Service

  • The error message is depedent upon command and AFF/FAS platform
Command Sample Error
system node power show

Error: The Service Processor on node "cluster1-01" is not reachable. Check the network configuration, verify that the node is running, verify that the SP is online, verify that api-service is enabled on the SP, and try the command again.

Error: unknown state (SSL_error_code = 1) exception occurred in spcc_system_power_status code
system node environment sensors show

Warning: Unable to list entries on node cluster1-01. SSL_connect: unknown state (SSL_error_code = 1) exception occurred in spcc_sp_get_sensor_info code cluster1-01

Error: SSL_connect: unknown state (SSL_error_code = 1) exception occurred in DsmdbServer code

Warning: Unable to list entries on node node-1a. The Service
         Processor on node "node-1a" is not reachable. Verify that
         the SP or BMC is online, verify that api-service is enabled on the SP
         or BMC, verify that the partner node is running, check if pings from
         SP or BMC to partner node work, check if hw-assist keep-alives are
         normal, check that network ports are configured correctly and are
         functional (up). Then, try the command again.
 
Warning: Unable to list entries on node cluster1-01. Timeout: Operation
         "environment_sensors_iterator::next_imp()" took longer than 50
         seconds to complete [from mgwd on node "cluster1-01" (VSID: -1)
         to mgwd at 192.168.1.1]
 
Error: show failed: Timeout: Operation
       "environment_sensors_iterator::next_imp()" took longer than 50 seconds
       to complete [from mgwd on node "cluster1-01" (VSID: -1) to mgwd at
       <cluster1-01_intracluster_IP>]
cluster image show-update-progress

Shelves and Sensors check

Error: Validation check failed to execute properly. Action: If the problem persists after retrying, delete the package and download again
system service-processor api-service check

Local Private IPv4: failed (192.0.2.80)  
Local Public IPv4: failed (10.10.10.10) 
system node coredump trigger -node cluster1-01

Error: command failed: Secure connection failed with the Service Processor on node "cluster1-01". Contact support.
security certificate show -fields vserver,common-name,serial,ca,type,expiration -type server         svm    svm_name    12AB3CDE45F6G789 svm_ca   server -      svm_cert  Fri Jun 30 14:35:51 2010

 

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