Skip to main content
NetApp Knowledge Base

CHW-2403: MismatchedHAPairtoPortRangeB_Alert after update to ONTAP 9.13.1P6

  1. Last updated
  2. Save as PDF
Views:
65
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

  • ONTAP alert updating ONTAP from version 9.12.1P11 to ONTAP 9.13.1P6. Example:

[Monitor system-connect system-connect]
[Alert ID MismatchedHAPairtoPortRangeB_Alert]
[Alerting Resource cluster+switch(FSO0123456798)]
[Subsystem SAS-connect_Cluster]
[Indication Time Mon May 20 16:23:12 2024]
[Perceived Severity Major]
[AutoSupport Triggered true]
[Probable Cause Configuration_error]
[Corrective Action]
[ 1. Consult the guide "Setup and configuration guide for Cisco shared switches" to review the cabling rules for your system.]
[ 2. Connect controller "ukdc128023-03" and its HA partner to NVMe shelves with shared switches in the same port range.]
[Node ID node_name]
[Enable Asup for This Alert true]
[Alert Clear Time Mon May 20 16:53:12 2024]
[- Storage cabling is correct.]
[- No other errors reported in the storage cabling]

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.