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CHW-2418: PSU & Fan failures on FAS2750

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ontap-9
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HW
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Issue

  • Autosupports report
HA Group Notification (CHASSIS FAN FRU FAILED: Multiple fans have failed) ERROR HA Group Notification (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.) ERROR
  • BMC> events all
[IPMI.notice]: 01c8 | 02 | EVT: 6f01ffff | PSU2_Present | Assertion Event, "Absent" [IPMI.notice]: 01c9 | 02 | EVT: ef01ffff | PSU2_Present | Deassertion Event, "Absent" IPMI.notice]: 01ca | 02 | EVT: 0301ffff | PSU2_Fault | Assertion Event, "State Asserted" [IPMI.notice]: 01cb | 02 | EVT: 0300ffff | PSU2_Fault | Assertion Event, "State Deasserted" [IPMI.notice]: 0106 | 02 | EVT: 0157fecd | P2V5_STBY | Assertion Event, "Upper Non-critical going high" | Reading: 3.353 | Threshold: 2.706 [IPMI.notice]: 0107 | 02 | EVT: 0159fedc | P2V5_STBY | Assertion Event, "Upper Critical going high" | Reading: 3.353 | Threshold: 2.904 [IPMI.notice]: 0108 | 02 | EVT: 8159bedc | P2V5_STBY | Deassertion Event, "Upper Critical going high" | Reading: 2.508 | Threshold: 2.904 [IPMI.notice]: 0109 | 02 | EVT: 8157becd | P2V5_STBY | Deassertion Event, "Upper Non-critical going high" | Reading: 2.508 | Threshold: 2.706
  • ::> system node environment sensors show
PSU2 Bad discrete fault normal TRUE PSU2 discrete fault normal BAD PSU2 ON discrete fault normal OFF PSU2 FRU fru fault normal MULTIFAULT PSU2 Present discrete normal normal PRESENT PSU2 5V voltage normal 0 mV PSU2 12V voltage normal 0 mV PSU2 5V Curr current normal 0 mA PSU2 12V Curr current normal 0 mA PSU2 Fan 1 fan normal 0 RPM PSU2 Fan 2 fan normal 0 RPM PSU2 Inlet Temp thermal not-available C 0 5 57 62 PSU2 Hotspot Temp thermal not-available C 0 5 90 100 PSU_FAN discrete fault normal FAIL_2

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