Skip to main content
NetApp Knowledge Base

CHW-2418: PSU & Fan failures on FAS2750

  1. Last updated
  2. Save as PDF
Views:
38
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Issue

  • Autosupports report
     [HA Group Notification (CHASSIS FAN FRU FAILED: Multiple fans have failed) ERROR]
     [HA Group Notification (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.) ERROR]


  • [BMC> events all]
     [[IPMI.notice]: 01c8 | 02 | EVT: 6f01ffff | PSU2_Present | Assertion Event, "Absent"]
     [[IPMI.notice]: 01c9 | 02 | EVT: ef01ffff | PSU2_Present | Deassertion Event, "Absent"]
     [IPMI.notice]: 01ca | 02 | EVT: 0301ffff | PSU2_Fault | Assertion Event, "State Asserted"]
     [[IPMI.notice]: 01cb | 02 | EVT: 0300ffff | PSU2_Fault | Assertion Event, "State Deasserted"]

     [[IPMI.notice]: 0106 | 02 | EVT: 0157fecd | P2V5_STBY | Assertion Event, "Upper Non-critical going high" | Reading: 3.353 | Threshold: 2.706]
     [[IPMI.notice]: 0107 | 02 | EVT: 0159fedc | P2V5_STBY | Assertion Event, "Upper Critical going high" | Reading: 3.353 | Threshold: 2.904]
     [[IPMI.notice]: 0108 | 02 | EVT: 8159bedc | P2V5_STBY | Deassertion Event, "Upper Critical going high" | Reading: 2.508 | Threshold: 2.904]
     [[IPMI.notice]: 0109 | 02 | EVT: 8157becd | P2V5_STBY | Deassertion Event, "Upper Non-critical going high" | Reading: 2.508 | Threshold: 2.706]

- [::> system node environment sensors show]
     [PSU2 Bad 	discrete 	fault 			normal 	TRUE] 				
     [PSU2 	discrete 	fault 			normal 	BAD] 				
     [PSU2 ON 	discrete 	fault 			normal 	OFF]				
     [PSU2 FRU 	fru 	fault 			normal 	MULTIFAULT] 				
     [PSU2 Present 	discrete 	normal 			normal 	PRESENT] 				
     [PSU2 5V 	voltage 	normal 	0 	mV] 						
     [PSU2 12V 	voltage 	normal 	0 	mV] 						
     [PSU2 5V Curr 	current 	normal 	0 	mA] 						
     [PSU2 12V Curr 	current 	normal 	0 	mA] 						
     [PSU2 Fan 1 	fan 	normal 	0 	RPM] 						
     [PSU2 Fan 2 	fan 	normal 	0 	RPM] 						
     [PSU2 Inlet Temp 	thermal 	not-available 		C 			0 	5 	57 	62]
     [PSU2 Hotspot Temp 	thermal 	not-available 		C 			0 	5 	90 	100]
     [PSU_FAN 	discrete 	fault 			normal 	FAIL_2]

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.