Account is locked immediately after doing password change from system manager

Last updated

May 2, 2025
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Views:: 33

Visibility:: Public

Votes:: 0

Category:: ontap-system-manager

Specialty:: om

Last Updated:: 5/2/2025, 5:39:07 PM

Applies to

OnTap System Manager

Issue

When local user changes password for themself from the system manager GUI, it locks out the account immediately.
Another user will have to login and unlock their account to be able to use it with new password.
Apache access log will show the following:

10.143.1.6 10.90.3.23 4294967295 testingpas [Fri Apr 11 18:09:22.893566 2025 +0000] "POST /api/security/authentication/password HTTP/1.1" 200 3 87662 - 0 + 127.0.0.1 - - SMv4
10.100.3.7 10.90.3.23 - - [Fri Apr 11 18:09:31.891187 2025 +0000] "-" 408 - 26 - 0 - - - - -
10.143.1.6 10.90.3.23 4294967295 testingpas [Fri Apr 11 18:09:23.014899 2025 +0000] "POST /api/private/cluster/usage HTTP/1.1" 401 65 60041185 - 1 + - - - SMv4
0.143.1.6 10.90.3.23 4294967295 - [Fri Apr 11 18:09:23.014585 2025 +0000] "POST /sysmgr/mlogscript HTTP/1.1" 200 94 60126515 - 1 + - - - SMv4
10.143.1.6 10.90.3.23 4294967295 - [Fri Apr 11 18:10:23.178756 2025 +0000] "GET / HTTP/1.1" 303 236 538 - 2 + - - - -
10.143.1.6 10.90.3.23 4294967295 testingpas [Fri Apr 11 18:09:23.613935 2025 +0000] "POST /security/logout HTTP/1.1" 401 381 60030107 - 0 + - - - SMv4
10.143.1.6 10.90.3.23 4294967295 - [Fri Apr 11 18:10:23.674122 2025 +0000] "GET /sysmgr/v4/ HTTP/1.1" 200 1020 1637 - 1 + - - - -
10.143.1.6 10.90.3.23 4294967295 - [Fri Apr 11 18:10:23.813445 2025 +0000] "GET /sysmgr/v4/main.2f31e361d08373ff.js HTTP/1.1" 200 4821461 1432903 - 2 + - - - -
10.143.1.6 10.90.3.23 4294967295 - [Fri Apr 11 18:10:26.561684 2025 +0000] "GET /sysmgr/v4/assets/sysmgr-properties.json HTTP/1.1" 200 5817 1278 - 3 + - - - -
10.143.1.6 10.90.3.23 4294967295 - [Fri Apr 11 18:10:26.602307 2025 +0000] "GET /sysmgr/v4/favicon.ico HTTP/1.1" 200 15406 1071 - 0 + - - - -
10.143.1.6 10.90.3.23 4294967295 - [Fri Apr 11 18:10:26.601508 2025 +0000] "GET /na_admin HTTP/1.1" 200 564 2643 - 4 + - - - -
10.143.1.6 10.90.3.23 4294967295 testingpas [Fri Apr 11 18:09:30.237085 2025 +0000] "GET /api/storage/aggregates?fields=space.block_storage.inactive_user_data,space.block_storage.size,space.block_storage.available,space.block_storage.used,space.block_storage.physical_used,space.efficiency.logical_used,space.efficiency.savings,block_storage.primary,block_storage.hybrid_cache&return_timeout=120 HTTP/1.1" 401 65 60074111 - 0 + - - - SMv4
10.143.1.6 10.90.3.23 4294967295 testingpas [Fri Apr 11 18:09:30.339990 2025 +0000] "GET /api/cluster/nodes?fields=name,model,state,ha,version,serial_number,membership,cluster_interfaces,management_interfaces&membership=available&return_timeout=120 HTTP/1.1" 401 65 60128349 - 0 + - - - SMv4
10.143.1.6 10.90.3.23 4294967295 testingpas [Fri Apr 11 18:09:30.284247 2025 +0000] "GET /api/svm/svms?return_records=false&return_timeout=120 HTTP/1.1" 401 65 60263884 - 0 + - - - SMv4
10.143.1.6 10.90.3.23 4294967295 testingpas [Fri Apr 11 18:10:42.218005 2025 +0000] "POST /security/login HTTP/1.1" 401 381 4017186 - 0 + - - - SMv4
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