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Access to System Manager starts to fail by "ERR_SSL_KEY_USAGE_INCOMPATIBLE"

  1. Last updated
    Apr 22, 2025
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Views:
7,536
Visibility:
Public
Votes:
2
Category:
ontap-9
Specialty:
core
Last Updated:
4/22/2025, 5:19:15 PM

Applies to

  • ONTAP 9
  • ONTAP System Manager

Issue

  • Access to System Manager starts to fail by ERR_SSL_KEY_USAGE_INCOMPATIBLE even though there is no change on ONTAP.
The webpage at https://<CLUSTER_MANAGEMENT_IP>/sysmgr/v4/ might be temporarily down or it may have moved permanently to a new web address.
  • Browsers may report 
    • ERR_CERT_AUTHORITY_INVALID
    • ERR_SSL_KEY_USAGE_INCOMPATIBLE
1716fdf5-43ca-4139-90e0-01ceac9d621f.png
  • ONTAP has not been upgraded since the SSL certificate was generated.

 

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