Skip to main content
NetApp Knowledge Base

E-Series SANtricity OS upgrade pre-check fails due to event log verification failure

Last Updated:

Applies to

  • NetApp E-Series
  • SANtricity OS Upgrade


  • Pre-upgrade health check for SANtricity OS upgrade fails with the following verification error:

An event log verification error has occurred on the storage array.An event log verification error has occurred on the storage array. The storage array cannot be upgraded until the problems are corrected.

Too many critical events logged
Too many destination driver events

E-Series SANtricity OS upgrade pre-check fails

  • The health check verification failure log under "Save Log" contains the following error: 

{"result":"ok","type":"validPassword","severityLevel":"fatal","successful":true},"melCheck":{"result":"failed","type":"melEventCheck","severityLevel":"medium","warningMessages":["Too many destination driver events"],"successful":false}}{"result":"failed","type":"melEventCheck","severityLevel":"medium","resultsData":"","warningMessages":["Too many critical events logged"],"successful":false},


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.